Commercial Account Manager Baton Rouge

Job Description

Job DescriptionPosition Overview
Our client is seeking a Commercial Insurance Account Manager to provide strategic sales support, manage client relationships, and help grow the agency’s book of business. This role involves policy servicing, account rounding, retention efforts, and risk analysis while ensuring adherence to company and industry standards.
Key Responsibilities

• Serve as a primary contact for clients, resolving issues and offering coverage solutions.
• Manage renewals, cross-sell additional coverages, and process policy changes.
• Conduct gap analyses and recommend coverage enhancements.
• Maintain high retention rates by proactively addressing client needs.
• Research and resolve customer service issues while ensuring policy accuracy.
• Support producers with account management and negotiation with carriers.
• Ensure compliance with agency SOPs, quality assurance standards, and E&O protection.

Qualifications & Skills

• 3+ years of experience in commercial insurance account management.
• Strong knowledge of commercial policies, coverages, and risk assessment.
• Experience with agency management software
• Ability to cross-sell and identify new business opportunities.
• Excellent communication, problem-solving, and organizational skills.

Compensation & Benefits

• Competitive base salary (up to $65K for top candidates) plus performance-based bonuses.
• Quarterly bonus potential based on individual and corporate goals.
• Hybrid work options for qualified candidates.
• Health insurance, retirement plans, and professional development opportunities.

If you're a detail-oriented insurance professional looking for a growth-oriented, client-focused role, this is a great opportunity to join a dynamic team and advance your career in commercial insurance!