Job Description
Job Description
Dental Front Desk Receptionist
Pay Range: $20.00 to $25.00 Hourly
Location: Burke, VA
Job Summary
Pridestaff is seeking an organized, friendly, and detail-oriented Dental Front Desk Receptionist to be the welcoming face and administrative backbone of our busy dental practice. The ideal candidate must have proven, hands-on experience using the OpenDental software system for scheduling, billing, and patient management.
Key Responsibilities
- Patient Welcome & Check-In/Out: Greet patients warmly, ensure all necessary forms are completed, and manage the check-out process, including scheduling follow-up appointments and collecting payments.
- Scheduling & Coordination: Manage the provider's schedule efficiently, minimizing gaps and maximizing productivity using OpenDental's scheduling features. Handle appointment confirmations, cancellations, and rescheduling with professionalism.
- OpenDental Expertise: Accurately enter and manage patient data, treatment plans, and clinical notes within the OpenDental software system.
- Billing & Financial Management: Verify patient insurance eligibility and benefits. Process patient payments, co-pays, and manage daily reconciliation. Submit and track dental insurance claims using OpenDental's billing modules.
- Communication & Customer Service: Answer multi-line phones, respond to emails, and address patient inquiries regarding appointments, treatment, and billing in a courteous manner.
- Administrative Support: Maintain a tidy and organized reception area, manage incoming and outgoing mail, and order office supplies as needed.
- HIPAA Compliance: Ensure all patient information and records are handled in strict compliance with HIPAA regulations.
Required Qualifications
- High school diploma or equivalent.
- Minimum of 2 years of experience working as a Dental Receptionist or similar administrative role in a dental office.
- MANDATORY: Proficient, working knowledge of the OpenDental software system (experience must include scheduling, billing/insurance, and patient chart management).
- Strong understanding of dental terminology, procedures (e.g., restorative, endo, perio), and CDT codes.
- Excellent written and verbal communication skills.
- Proven ability to manage a busy environment and multitask effectively.
- A positive, professional, and compassionate demeanor.
Preferred Qualifications
· Experience with PPO, HMO, and Medicaid insurance plans.
· Basic bookkeeping and financial reconciliation skills.
Benefits of working with PrideStaff
- Medical, Rx, and Wellness Benefits.
- Dental and Vision Plan Options.
- Short-term Disability.
- 401(k) Retirement Plan.
- Holiday Pay.
Join Us
PrideStaff Company Overview
PrideStaff is dedicated to helping you succeed! Our team of consultants provides valuable employment market insights and resources to support you on your career journey. We have assisted tens of thousands of individuals in finding exceptional career growth opportunities over the years. At PrideStaff, we prioritize building relationships and advocating for you within our network of employers nationwide. Our recruiters are committed to guiding you with career tools and resources.
PrideStaff is an Equal Opportunity Employer. We are committed to providing a workplace free from discrimination and harassment of any type, including but not limited to discrimination based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, or genetic information.