Job Description
Job Description
Essential Duties and Responsibilities:
- Answer phones, take messages and direct inquiries to appropriate personnel
- Greet and assist visitors, in a professional and courteous manner
- Send order confirmations to dealers, create invoices for shipped parts and trailers and prepare orders for the shop following dealer confirmation
- Create Manufacturer’s Certificates of Origin (MCO) and produce serial plate stickers (VIN tags) for trailers
- Ensure all sales folders are complete and organized correctly
- Distribute trailers on order documents to dealers bi-weekly
- Track incoming warranty registrations and input them into the system
- Monitor and assess visitor behaviors and attitudes, reporting any issues or concerns to the appropriate manager
- Perform administrative tasks, including data entry and filing
- Regular attendance is a critical function of this job
- Perform additional duties as requested, directed, or assigned
Education and Experience:
- A combination of education and experience will be considered, however, a minimum of 3 years of experience in a similar role is required.
Job Knowledge, Skills and Abilities:
- Proficiency in Microsoft Word, Outlook, Teams and Excel is required
- Must maintain a positive attitude and willingness to collaborate and assist with tasks
- Must be thorough, accurate and have a keen attention to detail
- Must be able to manage multiple tasks and priorities while adapting easily to changing situations.
- Must be able to work effectively with vendors, customers, and colleagues.
- Must thrive in a team environment
- Must be a self-starter with a strong sense of urgency in completing assigned tasks
- Must maintain the confidentiality of Cimarron Trailers proprietary and intellectual property
Supervisory Responsibilities:
- None
Physical Demands:
- Ability to sit, stand, and move throughout the facility as needed.
- Ability to use hands, wrists, and arms for extended periods, up to 8 hours per day, including overtime.
- Proficient in tasks involving writing, typing, and data entry, requiring sustained manual dexterity and endurance.
Personal Protective Equipment:
- Safety Glasses while in plant environment.
- Hearing protection while in plant environment
- Safety Shoes
Work Environment:
- Combination of office, manufacturing plant and outdoor environment.
- Exposure to various environmental conditions, including extreme heat and cold, while moving between buildings
- Exposure to loud noises while in plant environment