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Patient Service Representative

Robert Half
locationRadnor, PA 19087, USA
PublishedPublished: 6/14/2022
Healthcare
Full Time

Job Description

Job Description

Job Title: Patient Service Representative (Contract-to-Permanent Opportunity)

Location: Radnor, PA

Schedule: 35-40 hours per week (shifts vary between 6:45 AM – 6:15 PM)

Contract Length: Minimum of 12 weeks, with potential for extension or permanent placement


Job Summary:

A well-established healthcare provider in Yardley is seeking a Patient Service Representative for a contract-to-permanent opportunity. This role is essential in ensuring smooth and professional Front-end support for patients seeking therapy services. The ideal candidate will have a strong administrative background and excellent communication skills, with an interest or experience in healthcare.


Key Responsibilities:

  • Answer and triage a high volume of incoming phone calls in a timely and professional manner
  • Schedule patient appointments and ensure efficient calendar management
  • Verify, secure, and maintain both initial and ongoing health insurance coverage for patients
  • Educate patients on insurance benefits and provide accurate information regarding coverage for therapy services
  • Document and update patient information accurately in internal systems
  • Collaborate with clinical and administrative teams to ensure a seamless patient experience.

Qualifications:

Education: High School Diploma or equivalent required

Experience:

· 1–2 years of experience in an administrative or clerical role with strong computer skills

· Prior experience in a healthcare setting or with health insurance verification is preferred

· Excellent customer service and communication skills

· Ability to manage multiple tasks and prioritize in a fast-paced environment

Additional Details:

· This is an on-site position located in Radnor, PA

· Contract- assignment for a minimum of 12 weeks with potential for long-term or permanent placement based on performance and client needs

· Must be flexible to work shifts starting as early as 6:45 AM and ending as late as 6:15 PM.

If you are interested in this opportunity, please apply by submitting a resume in Microsoft Word format.

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