Job Description
Job DescriptionSalary: $55,000 - 60,000
Job Description
Our receptionist is often the first point of contact and creates a critical first impression for our clients, prospects, candidates, and employees. The receptionist will assist individuals in the reception area and will provide administrative support to departments as needed.
Responsibilities
Reception Duties
- Maintain the reception area, conference rooms and caf.
- Greet visitors and direct them appropriately.
- Answer and screen calls. Maintain telephone system and agency directory.
- Manage visitor information within firm security system & manage conference room scheduling.
- Process incoming mail, outgoing mail, and packages.
- Serve as back up in processing NMIS Checks.
- Assist with clerical duties, faxing, scanning, and printing. Maintain copy code information and administer accounts for the agencys MFPs.
- Maintain office supplies, snacks and refreshments as needed.
- Manage the Staff Recognition Program (EMA).
- Partner with leaders on event planning/event coordination throughout the year.
- Serve as back up in processing NMIS Checks.
- Serve as back up for Operations Associate when they are out of office
- Other departmental duties as assigned.
Facilities Support
- Manage and Prepare ID badges for staff and financial representatives
- Assist with scheduling and monitoring vendors.
- Own office locker assignments within the firm.
Human Resource Duties
- Partner with the Operations Manager on annual initiatives including Anniversary & Birthday Recognition
- Own and direct annual HR initiatives including, Culture & Philanthropy efforts, and Home Office surveys.
Qualifications
- Professional office skills.
- Customer service experience.
- Excellent interpersonal skills.
- Excellent written and oral communication skills.
- Basic computer and keyboarding skills.
- Familiarity with Microsoft Office suite of programs (Outlook, Word, PowerPoint, Excel).
- Filing skills.
- Ability to handle detailed work with high degree of accuracy.
- Experience in problem-solving.
- High level of organizational skills.
- Ability to take independent action to make sound decisions.
- Ability to multi-task.
- Ability to work effectively with people at all levels.
- Ability to be flexible and open-minded.