Administrative Coordinator (JHUJP00006530)

Job Description

Job DescriptionJob Title: Administrative Coordinator Location: N. Wolfe St. Baltimore, MD 21205Hire Type: Contingent Pay Range: $23-$24 Work Model: onsite Work Shift: Monday - Friday 8:30 am – 5:00 pm Recruiter Contact: Natalie Dunn | natalie@marykraft.com | 443-345-3303 Nature & Scope: Positional Overview We are seeking a detail-oriented and highly organized Administrative Coordinator to provide comprehensive administrative, credentialing, and accreditation support to the Student Health & Wellness – Primary Care (SHWB-PC) team. This position plays a vital role in ensuring compliance with regulatory standards, supporting clinical staff credentialing and licensure, and maintaining smooth day-to-day operations of the department. The ideal candidate will be detail-oriented, organized, and proactive, with the ability to manage multiple priorities in a fast-paced healthcare setting.Role & Responsibility: Tasks That Will Lead to Your Success

• Support new employees onboarding, including credentialing applications in partnership with the JHHS Central Credentialing Office.
• Ensure compliance with accreditation standards, regulatory requirements, and organizational policies.
• Monitor credentialing progress to align with anticipated start dates and maintain required documentation.
• Verify and track state licensure (MD/DC), CDS, and DEA status for clinical providers.
• Process credentialing changes such as resignations, name changes, and delineation of privileges (DOP) updates.
• Initiate, renew, and terminate malpractice insurance, e-prescribing tokens, and enrollments in the National Practitioner Data Bank.
• Maintain accurate credentialing files and monitor licensure/certification expirations for timely renewal.
• Track staff training compliance in accordance with AAAHC and Hospital/University requirements.
• Maintain SHWB-PC policy and document databases; act as liaison with AAAHC and coordinate triennial accreditation survey visits.
• Collaborate with Executive and Quality Improvement (QI) Committees on data collection and analysis.
• Serve on the Accreditation Committee and CME Committee; manage CME compliance requirements.
• Serve as administrator for CRISP Health Information Exchange.
• Prepare travel/expense reimbursements and monitor continuing education funds for SHWB staff.

Administrative Support

• Manage office supply procurement, inventory, and organization using SAP, Amazon, and Procurement Card systems.
• Process incoming health forms in collaboration with SHWB-PC staff and Health Compliance Specialist.
• Monitor and respond to inquiries in the shared group email inbox.
• Provide front desk support including phones, faxing, scanning, scheduling, and payment posting.
• Assist with medical records requests and provide administrative support for on-campus vaccine clinics.
• Maintain updated staff databases, group email lists, phone directories, and shared forms.
• Support staff with IT troubleshooting and coordinate with JHU IT/Telecom for issue resolution.
• Contribute to special projects and provide support to the leadership team as assigned.

Preferred Qualifications:

• High School Diploma or GED required; associate or bachelor’s degree preferred. Minimum of 2 years in an administrative support role, preferably in healthcare, credentialing, or compliance. Strong organizational and time management skills with attention to detail.
• Knowledge of healthcare credentialing and accreditation standards (AAAHC experience a plus).
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and electronic health records (EHR) systems.
• Ability to communicate effectively, both verbally and in writing.
• Strong problem-solving skills and ability to work independently or collaboratively in a team.
• Comfortable handling confidential information with discretion.
• Familiarity with SAP, procurement systems, and IT troubleshooting is a plus.