Financial Call Center - Recent Business and Finance Grads APPLY HERE

Randstad

Grandview Heights, OH, USA

Published: 6/14/2022

Full Time

Job Description

HIRING NOW - RECENT BUSINESS AND FINANCE GRADS ENCOURAGED TO APPLY

Are you ready to launch your career in an insurance and financial services company leader in America? We’re seeking motivated individuals with customer service experience for a Solutions Center Representative position that offers the chance to develop your skills in a fast-paced, rewarding environment. APPLY TODAY!

Location:

Hybrid in Grandview Heights, OH.

***2 days in office, 3 days at home

Shift:

Requires open availability Monday – Friday, 8:00am – 8:00pm

***Training will be from 9:00am - 5:30pm EST

Pay Rate:

$19.00/hour

What you will be doing:

· Provide extraordinary care to members, partners, plan sponsors, and investment professionals on various topics.

· Understand high-level product/plan and regulatory requirements to analyze and resolve general account, plan fees or plan inquiry questions

· Analyze issues to determine appropriate solutions, striving for first-contact resolution.

· Educate customers on product features, tax implications, penalties, surrender charges, death benefits, lifetime income, and other plan-related benefits.

· Document interactions to support customer relationships and deepen engagement.

· Ensure compliance with FINRA regulations, state and local laws, plan documents, and company policies.

The right candidate will have:

· 1+ year of experience in customer service, and sales related occupations

· Undergraduate degree in finance, business administration, insurance, economics, communications is highly preferred

· Ability to comply with FINRA rules and regulations

· Exceptional customer service skills, problem-solving, and communication (oral and written) skills required.

· Strong problem-solving abilities with a focus on first-contact resolution

Requirement:

· Ability and willingness to obtain the SIE, Series 6 & 63 licenses within the first 120 days of starting the position.

What's in it for you?

· The Company will cover exam fees for your SIE, Series 6 & 63 licenses, and will also provide study material and study time to prepare you for your exams.

· The opportunity to start a career with an insurance and financial leader in America.

TO APPLY: Email Resume to: claudia.mendoza@randstadusa.com

If this job is not for you, feel free to refer a friend.

Company DescriptionRandstad Staffing. We provide outsourcing, staffing, consulting, and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration, and sales and marketing.

We can’t wait to tell you all about it!

Company Description

Randstad Staffing. We provide outsourcing, staffing, consulting, and workforce solutions within the areas of engineering, accounting and finance, healthcare, human resources, IT, legal, life sciences, manufacturing and logistics, office and administration, and sales and marketing. \r\n\r\nWe can’t wait to tell you all about it!