Dental Patient Care / Treatment Coordinator
Job Description
Job Description
Patient Care / Treatment Coordinator
Location: Totowa, NJ
Pay: $20.00 – $24.00 per hour
Job Type: Full-Time | In-Person
️ Weekend availability required
About Four Ever Smile
At Four Ever Smile, we are committed to creating beautiful, confident smiles through compassionate care and exceptional service. We are looking for a friendly, organized, and patient-focused Treatment Coordinator to be a key part of our front office team. If you're looking for a long-term opportunity in a fast-growing practice with a supportive team — we’d love to hear from you.
About the Role
As the Patient Care / Treatment Coordinator, you are the first and last face our patients see. Your role is critical in creating a warm, professional experience from check-in to scheduling follow-ups — all while helping patients understand and navigate their treatment plans and finances.
What You’ll Do
- Build strong relationships with patients and ensure a welcoming experience
- Review and explain treatment plans clearly and professionally
- Coordinate appointments and help streamline scheduling for efficiency
- Discuss finances and insurance coverage with patients, including payment options
- Support daily operations: phones, records, scanning, and general admin duties
- Work collaboratively with dentists, hygienists, and other team members
What We’re Looking For
- 2+ years of customer service experience (dental or medical setting preferred)
- 1+ years of experience in a dental or medical office (preferred)
- Positive, outgoing personality with excellent communication skills
- Able to manage multiple tasks and stay organized under pressure
- Comfortable discussing finances and treatment options with patients
- Professional, polished, and punctual
Benefits
- 401(k) with employer match
- Medical, dental, and vision insurance
- Paid sick time and vacation
- Life insurance
- Flexible spending and health savings accounts
- Opportunities for growth in a supportive environment