Job Description
Job Description
Plumbing Dispatcher Job Advertisement Template
Job Title: Plumbing Dispatcher / Customer Service Representative
Location: Canyon Country
Pay Range: $28.00 -$ 30.00
Employment Type: Full Time M-F 8:00am to 4:30pm. and Some Saturays if needed for OT.
Job Summary:
We are looking for a highly organized and motivated Plumbing Dispatcher to join our growing team. As the primary point of contact for our customers, you will play a critical role in managing our technicians' schedules, optimizing routes, and ensuring every client receives exceptional service.
Key Responsibilities:
- Coordinate Service Calls: Receive incoming customer requests via phone and online platforms, evaluating job types to assign the right technician for the task.
- Technician Scheduling: Manage real-time dispatching using software like ServiceTitan or Housecall Pro to balance man-hours with incoming bookings.
- Receive Plumbers Paper work Daily and Process.