Outpatient Case Manager

Job Description

Job DescriptionWhy You’ll Love this Outpatient Case Manager Job!

Are you passionate about helping others navigate life’s toughest challenges? As a full-time Outpatient Case Manager at EOSIS in New Brighton, MN you’ll have the unique opportunity to support individuals during one of the most vulnerable—and courageous—moments in their lives.

The Outpatient Case Manager ensures a seamless experience for clients from intake through ongoing care, providing person-centered support and coordination across services. This role blends clinical insight with administrative coordination to support clients in accessing treatment, maintaining engagement, and achieving recovery goals.

Pay: $57,000 - $62,000 Annually
Shift: Full-Time, 1st shift

Why EOSIS? 

• Time Off: 20 days of paid-time-off + 6 paid holidays
• Insurance: Health, dental, and vision insurance + HSA/FSA
• Education: Tuition reimbursement and discounted tuition at select colleges
• Future Planning: 401(k) – ROTH and traditional options
• Career Path Opportunities
• Discount with Verizon Cell Phone Plans

Ready to help clients build healthy routines and find their path to lasting recovery? Join EOSIS as a full-time Outpatient Case Manager in New Brighton, MN and be a steady source of support and guidance. Apply today and make a difference where it matters most! Responsibilities

This job is expected to complete the following functions. This is not an all-inclusive list. This job may be assigned other functions or tasks as business needs dictate. This is meant to be a general description of the most essential duties only.

• Conduct brief biopsychosocial assessments to determine program fit and level of care

• Build rapport with clients, families, and referral sources to support engagement

• Coordinate admissions, including verifying funding, arranging transportation, and addressing barriers to care

• Initiate and complete documentation (e.g., progress notes, treatment plans, group notes) within required timeframes

• Monitor and manage outpatient census and waitlists

• Support clients in navigating external systems (housing, financial aid, transportation)

• Collaborate with multidisciplinary teams to develop and implement individualized treatment goals

• Provide direct case management support to patients as needed

• Maintain accurate records and ensure warm hand-offs to appropriate care teams

Required SkillsRequired:

• Bachelor’s degree in Social Work, Human Services, or related field

• Valid license (LSW, LGSW, LISW, LICSW, LADC) or 4+ years of case management experience

• Experience with co-occurring disorders and chemical dependency

• CPR certification (or ability to obtain prior to hire)

• Valid MN driver’s license

• Must be free of substance use problems for at least one (1) year immediately preceding their hiring and must sign a statement attesting to that fact.

• Strong verbal and written communication skills

• Ability to communicate with diverse populations

• Knowledge of the 12 core functions and systems theory

• Organizational skills and attention to detail

• Flexibility to manage changing priorities in a fast-paced environment

• Proficiency in documentation and communication tools

• Ability to work independently and collaboratively

Preferred:

• Experience in outpatient or residential substance use treatment

• Background in sales, marketing, or business development

Physical Requirement  

• Hearing Ability to hear staff, patients, incoming calls, and callers.

• Vision Ability to see computer screen, paper documents, patient charts

• Hearing Will experience moderate noise levels

• Speaking Ability to speak to staff and external customers/vendors

• Sitting Up to 6 hours per day

• Stand/Walking Up to 2 hours per day

• Lifting Up to 15 Ibs

• Travel Up to 15% by car