Customer Service Specialist

Job Description

Job DescriptionAre you looking for a meaningful career in a local business that has national brand support people recognize and trust?

Established Insurance Agency in Bellevue is recruiting a Customer Service Representative to work with new and existing customers. Our focus is on the customer, helping them protect their family, home, car, and more. This is a great opportunity to be part of a team that values long term customer relationships, a productive and fun work environment, and personal career development.

Overall Responsibility:
This position is responsible for providing outstanding customer service for our established client base, assisting Account Managers in new business development, and office administrative tasks. Take care of policy changes, billing questions, claims and coverage questions, and office processes, while adding value to the customer experience.

Bring your commitment to excellence, positive attitude, and your ability to work independently while supporting a team atmosphere.

Employment contingent upon passing Washington State licensing in Property and Casualty.

Qualifications:

• Prior sales experience or related background in customer service preferred
• A focus on customer satisfaction is required for success
• Outstanding phone and customer relationship skills
• Organization, prioritization, and multitasking skills
• Excellent oral and written communication skills as well as basic math proficiency
• Attention to detail required. All business must comply with guidelines and regulations
• PC skills: MS Word, Excel and Outlook. Most work done on company specific software training will be provided.
• Willing to obtain necessary Property and Casualty license
• Confident, motivated individual who works well independently

Benefits include:

• Comprehensive on-the-job training
• Medical, dental, and vision insurance
• Retirement savings plan
• Insurance license and insurance education expense reimbursement
• Paid vacation
• No weekend work required
• Positive work environment
• Advancement opportunities

Good Work. Good Life. Good Hands
Everything we do at Allstate is driven by a shared purpose: to protect people from life's uncertainties so they can realize their hopes and dreams. For 89 years, we've thrived by staying a step ahead of whatever's coming next to give customers peace of mind no matter what changes they face. We are the Good Hands. We don't follow the trends. We set them.

The Sales Professional opportunity is not an employment opportunity directly with Allstate Insurance Company, but employment as a staff with Allstate Exclusive Agents who are independent contractors. 2021 Allstate Insurance Co.