Job Description
Job Description
We are seeking a detail-oriented and personable Receptionist to serve as the first point of contact for visitors and callers at our Medina, Ohio office. This long-term contract position is ideal for candidates who are interested in contributing to a welcoming and well-organized office environment, with opportunities for advancement based on performance.
Key Responsibilities:
- Greet and assist visitors, clients, and guests, ensuring they are directed appropriately.
- Answer and manage a multi-line phone system, routing calls to relevant departments or team members.
- Maintain a clean, organized reception area that consistently reflects a professional image.
- Adhere to security protocols, including logging visitors and issuing badges when required.
- Receive, sort, and distribute mail, packages, and other deliveries efficiently.
- Coordinate scheduling, setup, and maintenance of conference rooms, ensuring cleanliness and readiness.
- Provide administrative support to accounts payable and receivable teams, such as reviewing statements and managing documentation.
- Collaborate with department leaders to stay informed of staff availability and communicate updates effectively.
- Manage returned checks by updating tracking logs, contacting vendors, and overseeing re-sending procedures.
• Proven experience in receptionist or front desk roles, preferably in a detail-oriented office setting.
• Proficiency in managing multi-line phone systems and handling inbound calls.
• Excellent verbal and written communication skills, with a strong customer service orientation.
• Ability to maintain a detail-oriented and friendly demeanor in a fast-paced environment.
• Strong organizational skills with the ability to multitask and prioritize responsibilities.
• Familiarity with basic administrative tasks, such as mail handling and document management.
• Knowledge of customer service practices and call center operations is a plus.
• Flexibility to assist with additional tasks or responsibilities as needed.