Job Description
Join a thriving organization known for its strong culture and industry-leading benefits. Contribute to meaningful financial operations while enjoying the stability and growth opportunities of a Fortune 500 environment.
Primary Services is actively recruiting for an Accounts Receivable Clerk to support a large, established company in the utilities sector. This role is ideal for a detail-oriented professional with experience in billing, financial data accuracy, and customer account management. As an Accounts Receivable Clerk, you will help ensure precise billing processes, resolve inquiries, and maintain critical account records that directly impact operational performance. This position offers a dynamic blend of analytical work and cross-department collaboration within a high-volume corporate setting.
Responsibilities:
- Review and analyze billing exceptions and apply necessary corrections within the customer billing system.
- Initiate and process service orders aligned with internal financial and operational workflows.
- Investigate tamper codes and document findings for record-keeping and compliance.
- Resolve customer billing inquiries, including bill adjustments, sales tax exemptions, rate changes, and follow-up items.
- Communicate billing findings and resolutions to internal and external customers.
- Ensure accuracy and consistency across all accounts receivable and billing activities.
Qualifications:
- Associate’s degree preferred.
- Billing-specific experience required.
- Minimum of 2 years of customer service experience.
- Experience with Banner CIS or SAP.
- Proficiency with Microsoft Office applications.
- Experience in the utility industry preferred.