Behavioral Interventionist Case Coordinator (Start Date: 07/01/2025)

Job Description

Job DescriptionSalary: $50K - 52K

CASE COORDINATOR

Job Category:Behavioral Interventionist Program

Job Status: Full-time

Reports to: Behavioral Interventionist Program Manager

About FosterAdopt Connect:

FosterAdopt Connect (FAC) works with children, youth, and families as they navigate the complexities of the child welfare system. With the help of innovative leadership, we are a dedicated, professional staff with a history of over 20 years of experience working in the Kansas and Missouri foster care systems. Be part of a progressive, diverse and inclusive organization that connects children with families that provide a safe, stable environment for foster and adoptive children. Join us in changing the lives of foster children, one child and one family at a time.

Job Summary: The Case Coordinator provides supervision to frontline Behavioral Interventionist (BI) staff and case management to families served in the BI Program.

Responsibilities: Primary responsibilities include but are not limited to:

Case Management

• Responsible for family satisfaction within the BI program. Ensure families served are given proper support, advocacy, resources, and communication in a timely manner and implementing trauma informed care practices.
• Complete required assessments with families in a timely manner, scoring correctly, tracking client progress, and utilizing assessments to adapt services to the needs of the client and family.
• Attend court appointments and other professional family-based meetings as required.
• Work with team in matching BIs to homes, resolving issues in a timely manner, and participating and engaging in team meetings.
• Review Incident Reports with Program Manager and follow-up with family, if needed.
• Complete & facilitate Referral Triage, Intake, and Meet & Greets for each family within the required time frames.
• Complete and submit approved Recommendation and Approval Letters for services in a timely and professional manner.
• Create Behavioral Plan for each client, obtaining approval and signatures in a timely manner and review and update as necessary.
• Keep families and professional team members updated and informed when placed on waitlist and during the process of Admission Meeting, approval, and BI hiring process.
• Complete all Quarterly Meetings and Bi-annual Assessments with each family and if applicable, with the BI, within the required time frame.
• Write and submit renewals in a timely manner.
• Update SAM, electronic health record, profiles of any and all changes in the required time frame.
• Complete End of Month Reports and turn in to supervisor by the 1st of the following month.
• Complete Case Closure and Aftercare Follow-up meetings, assessments, and documentation in the required time frame.
• Review BI Quarterly Progress Reporst in a timely manner and provide feedback to staff.

Administrative Leadership & Supervision

• Responsible for employee (BI) satisfaction within the In-Home Behavioral programs. Strive to build a strong sense of team within the department and implementing trauma-informed care practices.
• Ensure frontline staff are given proper support and advocacy.
• In collaboration with the Hiring Coordinator and Program Manager, conduct interviews, and participate in the on-boarding process of Behavioral Interventionists.
• Assist in planning and executing BI monthly meetings.
• Conduct client/staff matchings in collaboration with the Program Manager.
• Conduct individual phone supervisory conferences at least monthly, and face-to-face conferences quarterly, with the goal of on-going evaluation of the Behavioral Interventionists work product. Any noted concerns (i.e. work performance or client issues) need to be communicated with the Program Manager within twenty-four

(24) hours of report.

• Complete bis 90-day and annual evaluation processes.
• Provide in-home observation shifts of BIs every six (6) months and provide timely feedback.
• Track all missed shifts and check shift notes daily for completion.
• In partnership with the Program Manager, complete necessary corrective actions and terminations.
• Update and track employee timecards in the payroll system.
• Responsible for providing support to BIs during OHI Investigations.
• Participate as an active team member with colleagues of all demographics in order to effectively and efficiently serve clients.
• Maintain contact and relationship building with other partner agencies and community stakeholders.
• Maintain strong, open communication with colleagues and direct supervisor regarding services delivered, concerns or questions.
• Maintain CPR/First Aid certification.
• Work collaboratively with branch office(s) to ensure program fidelity.
• Attend trainings as required for ongoing professional development.

Outcome Planning/PQI

• Complete agency reports and statistics as needed or assigned.
• Ensure procedures are in place to track and report program outcomes and quality assurance.
• Ensure all resource provider files are in compliance with requirements.
• In partnership with the Program Manager, complete Critical Incident Reports as necessary.
• Complete all Incident Report Reviews within 2 business days of the Critical Incident Report date of occurrence.

Qualifications & Preferred Skills

• Masters Degree (or Bachelors Degree plus two (2) years of experience working in non-profit social service agencies) in social work, psychology, public administration, or a related human services field.
• Previous experience working with at-risk populations required.
• Familiarity with the child welfare system
• Demonstrated resourcefulness in setting priorities, proposing new ways of creating efficiencies, and guiding investment in people and systems.
• Core understanding of program development, implementation and evaluation.
• Outstanding organizational and planning skills.
• Solid commitment to the principles of support and advocacy for foster and adoptive families.
• Strong verbal communication skills and demonstrated ability to write clearly and persuasively.
• Demonstrated leadership ability, team management, and interpersonal skills. Must have ability to quickly establish rapport and build trust.
• The ability to collaborate and advocate for positive outcomes, using excellent interpersonal skills in multidisciplinary, diverse, and dynamic professional teams.
• Flexible and a self-starter; able to multi-task while also being highly detail-oriented while meeting all deadlines.
• Work as a necessary part of a team effort with colleagues of all demographics.
• Model ethical and professional behavior at all times.
• Participate in ongoing meetings/professional memberships and trainings as required by the Program Director/President.
• Experience working with marginalized communities with a nuanced understanding of systemic oppressions.
• Flexibility and adaptability, able to shift styles to fit the needs of a wide range of cultures, people, and organizations.

Compensation & Benefits

• Compensation commensurate with experience.
• Comprehensive benefits package including:
• Highly-competitive health plan.
• Health Reimbursement Account (HRA) with generous employer contribution.
• Life insurance and long-term disability provided at no cost to employee.
• Voluntary life and short-term disability options available.
• 403(b) retirement plan with up to a 6% employer match.
• Flexible Spending Account with medical expense and dependent care options.
• Employee Assistance Program, with 8 annual visits 100% covered.
• Generous paid time off and holidays.

FosterAdopt Connect does not and shall not discriminate on the basis of race, color, religion, gender identity, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its programs or services. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, volunteers, subcontractors, vendors, and members.

Employee Name Printed: ___________________________

Employee Signature: _______________________________ Date: _______________________