Job Description
Job DescriptionSalary: $65,000 - $85,000 depending upon experience
Join us! View our work at southernor.com. We are a 13-year-old commercial pressure washing and gutter cleaning service provider with a strong team of 90+ full-time W2 employees across North Carolina. We are a Raleigh-based company and started our Charlotte branch with a small but strong team last year. We infuse our core values into all work functions:
- Invest in our team
- Execute with discipline
- Pursue constant improvement
- Do the Right Thing
We are a local employer of choice and are sought out because we provide:
- Employee experience at the forefront: You'll see this first as a candidate who has a 2 minute application that doesn't require you to re-type all your information and who receives an offer after 1 phone screen and 1 interview, to our paid orientation and training program and beyond.
- Training and growth opportunities at every corner -People who have a good work ethic and a coachable outlook move up the ladder quickly
- Great benefits like Blue Cross Blue Shield health insurance, a 401(k) with matching, paid holidays, and additional PTO
- A high-functioning team with great attitudes and knowledge
- Frequent opportunities for raises and promotions - no gatekeeping, no bogus experience or education requirements for things we could teach you on the job
Compensation:
- Take-home vehicle with allowable personal use
- 401K with matching available
- BCBS Health insurance
- Supplemental insurance (Dental, life, disability, etc.)
Schedule specifications:
- Mostly in-person (at our offices/ warehouse and jobsites)
- Most work will align with day shift (Monday through Friday, 7:30 AM - 4 PM)
- After-hours work required at times for engagement and management of night shift
- After-hours or weekend work required at times due to urgency of business needs
Required Skills/Abilities:
- Authorization to drive SOR vehicles
- Highly motivated and self-driven
- Excellent verbal and written communication skills
- Engaged and committed to the job
- Responsive to inquiries and requests
- Proactively communicates relevant information
- Possesses a proactive "can-do" attitude
- Willingness to learn and be coached
- Strong problem-solving abilities
- Professionalism and sound judgment to guide teams and be a company leader
Preferred Skills/Abilities:
- Experience with people management and servant leadership
- Proficient with MacBooks and SORs commonly used software stack
Education & Experience:
- Leadership and/or management experience
- Education or experience sufficient to achieve all job requirements to a high standard
Examples:
- Bachelors Degree in Business Administration plus 2 years of relevant experience or
- Associates Degree in Business Administration plus 4 years of relevant experience or
- High School Diploma or equivalent plus 6 years of relevant experience
Physical Requirements:
- Must be able to read, understand, and follow English language safety instructions and training, including OSHA and chemical SDS information
- Must be able to walk, stand, squat, climb, and execute safety protocols
- Prolonged periods sitting or standing at a desk and working on a computer
- Must be able to access and navigate company warehouses and job sites
- Requires the ability to operate standard office equipment and keyboards
- Must have the ability to lift and small carry parcels, packages and other items, to walk short distances, and drive a vehicle to deliver and pick up materials.
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Selected examples from the job description:
Duties/Responsibilities:
Crew Leadership & Management:
- Knowing each team member personally, including goals, challenges, etc.
- Following data for short and long-term performance needs
- Celebrating wins and correcting issues
- Mid and end of day check ins
- Participation and leadership in team building events
- Driving a culture of ownership and stewardship
- Compliments and issues administration; progressive discipline policy
- Collaborate with Regional Director on screening and hiring ops candidates
Mentorship/ Technician Development:
- Semi-annual reviews
- Collaborate with TPM on each technician's progress
- One-on-one meetings with direct reports
- Advocate for technicians, encourage them and hold them accountable
Project Gameplanning:
- Morning huddle/ briefing
- Assign Floating Technicians
- Truck inspections
ServiceTrade & Internal Administration:
- Confirming technician protocol adherence
- Time clock hours approval each Monday
- Review hydrant meter data from Ops Coordinator
- Approve expense/ receipt report for each cardholder direct report
Internal Customer Experience:
- QSI administration
- Meet with AMs and other teams for collaboration
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SOR is an equal opportunity employer and follows all applicable laws. Applicants must be authorized to work in the U.S. without restriction; we cannot sponsor visas. SOR uses e-Verify.
We may request race, ethnicity, and gender information for EEO reporting. Providing this is voluntary and will not affect your application.
Please note: We do not accept unsolicited resumes or offers of services from recruitment agencies or headhunters. All inquiries must be made directly by applicants. Thank you for your understanding.