Job Description
Job DescriptionDescription:
- The Receptionist is responsible for processing registrations of all patients.
- The Receptionist will assist clients with registration paperwork.
- The Receptionist has initial contact with all patients admitted to the clinic and is responsible for completing and verifying all registration information for accuracy.
- The Receptionist is responsible for the creation and completion of a financial folder for all patients admitted to the clinic.
- Insurance verification may be part of the Receptionist's duties.
- The Receptionist is responsible for faxing all facesheets to appropriate doctor's offices and/or clinics.
- The Receptionist is responsible for the creation and accuracy of the clinic census reports that are distributed throughout the clinic.
- The Receptionist is responsible for all receptionist duties for the clinic including but not limited to: signing in and directing visitors to the appropriate areas of the clinic.
- The Receptionist is responsible for operation of the clinic switchboard to relay incoming and outgoing calls as necessary.
- Makes patient care referrals to outside agencies according to policies, procedures and responsibilities.
- Documents all referrals and forwards referral documents to appropriate personnel / department.
- Follows up the referrals in a timely manner to assure that appointments are made for appropriate care or testing.
- Answers patient inquiries and takes messages for follow up.
- Assists providers in completing all medical documentation needed to provide referral services following the specific procedure provided by Nurse Supervisor as to what needs to be sent to specific entities.
- Participates in staff meetings and other meetings as instructed.
- Maintains confidentiality within the workplace and within the community.
- Handles protected health information in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
- Adheres to the Mission and Values
- Performs other duties as required and assigned.
Requirements: