Job Description
Job DescriptionLHH is partnering with an organization in Hyattsville, MD, to hire several part-time Customer Service Specialists for a temporary opportunity. We’re looking for friendly, detail-oriented individuals with at least 1 year of customer service experience (preferred). In this role, you’ll play a vital part in the team—assisting customers, responding to inquiries, and providing top-notch service to ensure a smooth and positive experience.
Position Details:
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Location: Onsite in Hyattsville, MD
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Schedule: Part-time, 12:30 PM – 4:30 PM, 5 days a week (includes weekends; shifts may vary based on availability)
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Pay Rate: $21 per hour
If you thrive in a customer-facing role and enjoy making a difference through exceptional service, we’d love to hear from you!
Key Responsibilities:
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Respond promptly and professionally to customer inquiries via phone, email, or chat.
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Provide accurate information regarding services, availability, pricing, and policies.
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Resolve customer issues efficiently while maintaining a positive demeanor.
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Document customer interactions and transactions clearly in the system.
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Collaborate with team members and other departments as needed.
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Adhere to company policies and protocols to ensure service quality.
Qualifications:
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High school diploma or equivalent; some college or relevant coursework preferred.
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1+ years of customer service in call center experience required
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Excellent communication and interpersonal skills.
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Strong attention to detail and problem-solving abilities.
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Comfortable working with computers and relevant software tools.
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Pay Details: $19.00 to $21.00 per hour
Search managed by: Katherine Laurrie
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
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