Job Description
Job Description
BLUBERI VALUES:
- We Are the New School
- Clarity and Transparency
- Find It, Fix It, Own It
- Standard Operating Success
- Easiest Company to do Business With
- It’s A Team Sport
- Celebrate Wins, But Never Be Satisfied
About the Company
Headquartered in Las Vegas and backed by more than 25 years of industry experience, Bluberi is an inventive company that is dedicated to developing and delivering the highest quality casino gaming experience to players and operators. Our team is comprised of seasoned, multi-talented innovators who are focused on bringing gaming to life with entertaining games and high-performing cabinets. We are the risk-taking spirit of gambling, and we add imagination and innovation to everything we create.
About the Team:
Our Operation Support Administration team is a tight knit; highly collaborative group committed to delivering exceptional service to both internal and external customers. We prioritize precision, actively support cross-functional Teams, and uphold compliance with jurisdictional requirements. Despite being a small team, we’re mighty in spirit, driven by teamwork, adaptability, and a constant desire to learn and grow.
Job Summary:
The Operations Support Administrator II is responsible for processing Bluberi’s Sales Orders, including machine, conversion, parts order entry, tracking, reporting, and releasing of assigned orders. This position will provide support and ensure consistency of order processing in Las Vegas. This position will also be responsible for creating work orders for the Warehouse & Production Teams.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Essential Duties and Responsibilities include but are not limited to the following:
- Master in handling all order types.
- Perform review, order entry, tracking, reporting, and releasing of sales orders as assigned
- Ability to tackle and process more complex sales orders with minimal guidance or supervision
- Communicate order status to other organizations and customers
- Monitor and ensure that all tasks are performed in an efficient and timely manner
- Troubleshoot and work with other departments to effectively resolve complex issues as they arise
- Ensure sales order lead times are met along with correctly processing all related steps within Bluberi’s Oracle NetSuite ERP
- Ensure that contracts and/or purchase orders are in house for applicable sale order
- Review pricing on contracts and or purchase orders to ensure proper match to sales orders
- Work closely with other departments to ensure the correct items are delivered to the customer
- Provide timely and accurate feedback to both internal and external customers
- Process shipping notifications as needed
- Take active involvement in meetings, trainings, and committees.
- Perform other duties as assigned by manager
REQUIRED SKILLS AND EXPERIENCE:
- Associate Degree or in lieu, relevant experience
- 2-4 years previous experience in a similar position, preferably within the gaming industry
- Technical aptitude and understanding of slot machine components
- Understanding of regulatory frameworks and requirements, including both Class II and Class III casinos, preferred
- Demonstrated ability to understand Bill of Materials
- Able to work within a team environment or individually
- Prior experience working with ERP systems
- Good communication skills, both verbal and written
- Excellent Microsoft Word and Excel skills
- Able to create complex spreadsheets and communicate instructions, concerns, findings, etc. clearly
- Strong attention to detail
- Possess a “do what it takes to get the job done” attitude
- Must be fluent in reading, writing, and speaking English
- Must be able to multitask and wear several hats
- Must be able to obtain and maintain a Nevada Gaming License, if necessary
PHYSICAL DEMANDS:
- While performing the duties of this job, the employee is regularly required to talk or hear.
- Job requires sitting and some walking in the warehouse. Must be able to navigate warehouse environment
- Hybrid, in office and work from home setting
Employment at Will
Employment at Bluberi is on an at-will basis unless otherwise stated in a written individual employment agreement signed by Bluberi’s CEO. This means you and/or Bluberi have the right to terminate employment at any time for any reason with or without cause or notice, as applicable to federal or state law.
Nothing in this guide creates or is intended to create an employment agreement, express or implied. Nothing contained in this, or any other document provided to you is intended to be, nor should it be, construed as a contract that employment or any benefit will be continued for any period of time. In addition, no company representative is authorized to modify this policy for any individual or to enter into any agreement, oral or written, that changes the at-will relationship.
Immigration Law Compliance
Bluberi is committed to full compliance with the federal immigration laws. These laws require all individuals to complete an employment eligibility verification procedure when hired. All new Team members are required to electronically complete and sign an I-9 form and furnish original documentation for proof of identity and proof of eligibility to work in the United States within (3) business days of their first day of employment. Changes in immigration status must be reported to HR as soon as they occur.
Equal Employment Opportunity Employer
Bluberi is an equal employment opportunity employer. Our policy is to select, place, train and promote the best qualified individuals based upon relevant factors such as work quality, attitude and experience, so as to provide equal employment opportunity for all of our employees in compliance with applicable local, state and federal laws and without regard to non-work related factors such as sex, color, race, ancestry, religion, national origin, age, disability unrelated to the ability to perform the essential functions of the job, veteran status, sexual orientation, citizenship status, or other protected group status. This equal employment opportunity policy applies to all Bluberi activities, including, but not limited to, recruiting, hiring, training, transfers, promotions, wages, and benefits. Creativity, innovation, imagination and curiosity are naturally inclusive. Bluberi values and respects all teammates and knows diversity makes us better and helps us achieve our goals.
Americans with Disabilities Act (ADA) and Reasonable Accommodation
Bluberi is committed to the fair and equal employment of individuals with disabilities under the ADA. It is Bluberi’s policy to provide reasonable accommodation to qualified individuals with disabilities unless the accommodation imposes an undue hardship on the company. Bluberi prohibits any harassment of, or discriminatory treatment of, employees or applicants based on a disability or because an employee has requested reasonable accommodation.
In accordance with the ADA, reasonable accommodations will be provided to qualified individuals with disabilities to enable them to perform the essential functions of their jobs or to enjoy the equal benefits and privileges of employment. A Bluberi employee or applicant with a disability may request an accommodation from the HR department and should specify what accommodation is needed to perform the job and submit supporting documentation explaining the basis for the requested accommodation, to the extent permitted and in accordance with applicable law. The company then will review and analyze the request, including engaging in an interactive process with the Bluberi employee or applicant, to identify if such accommodation can be provided, or if any other possible accommodations are appropriate. If requested, the individual is responsible for providing medical documentation regarding the disability and possible accommodation. All information obtained concerning the medical condition or history of an applicant or Bluberi will be treated as confidential information, maintained in separate medical files, and disclosed only as permitted by law.
It is the policy of Bluberi to prohibit harassment or discrimination based on disability or because an individual has requested reasonable accommodation. Bluberi prohibits retaliation against individuals for exercising their rights under the ADA or other applicable civil rights laws. Team members should use the procedures described in the Anti-Harassment/Non-Discrimination Policy to report any harassment, discrimination, or retaliation they have experienced or witnessed.
Employment Classification
To determine eligibility for benefits and overtime status and to ensure compliance with federal and state laws and regulations, Bluberi uses the following classifications. Employment classifications are based on the guidelines of the Fair Labor Standards Act (FLSA) and, as circumstances dictate, Bluberi may review or change employment classifications at any time.
Exempt: Exempt Team members are paid on a salary basis and are not eligible to receive overtime pay.
Non-exempt: Non-exempt Team members are paid on an hourly basis and are eligible to receive overtime pay for overtime hours worked.
Regular, full time: Team members who are not in a temporary status and work a minimum of 30 hours weekly and maintain continuous employment status. These Team members are eligible for the full-time benefits package and are subject to the terms, conditions, and limitations of each benefits program.
Regular, part time: Team members who are not in a temporary status and who are regularly scheduled to work less than 30 hours weekly, but at least 20 hours weekly, and who maintain continuous employment status. Part-time Team members are eligible for some of the benefits offered by the company and are subject to the terms, conditions, and limitations of each benefits program.
Temporary, full-time: Individuals who are hired as interim workers to temporarily supplement the workforce or to assist in the completion of a specific project and who are temporarily scheduled to work the company’s full-time schedule for a limited duration. Employment beyond any initial stated period does not imply a change in employment status.
Temporary, part-time: Individuals who are hired as interim workers to temporarily supplement the workforce or to assist in the completion of a specific project and who are temporarily scheduled to work less than 30 hours weekly for a limited duration. Employment beyond any initial stated period does not imply a change in employment status.
Diversity, Equity and Inclusion Policy
Bluberi is committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion.
Our human capital is the most valuable asset we have. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that team members invest in their work represents a significant part of not only our culture, but our reputation and company’s achievement as well.
We embrace and encourage our differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make us unique.