Job Description
Job Description
Compensation: $90,000-$110,000 base + 10% bonus + strong benefits
Overview:
Our client is a growing, multi-generational wealth management practice seeking a Director of Operations to lead and scale their internal operations function. This individual will oversee day-to-day operations, develop and mentor the operations team, and drive efficiency across workflows, systems, and processes.
This is a highly visible leadership role that partners closely with advisors to ensure a seamless client experience while building the infrastructure needed for continued growth.
Responsibilities:
- Lead and develop the operations team, including hiring, onboarding, training, and ongoing coaching
- Oversee daily operations, including workflow management, client requests, and operational compliance
- Build, refine, and implement SOPs to improve consistency, efficiency, and client satisfaction
- Partner with Lead Advisors on operational execution, including calendar management and task delegation
- Serve as the liaison between advisors and the operations team to ensure alignment and smooth execution
- Own practice management responsibilities, including workflow optimization and team productivity
- Manage HR-related functions, including payroll, benefits, compensation planning, and team events
- Stay current on industry updates, compliance changes, and internal platform updates
- Identify opportunities for process improvement and implement scalable solutions
- Support hiring efforts across the team, including job descriptions, interviews, and onboarding
Qualifications:
- 4+ years of operations or related experience (or 2+ years in a senior associate role)
- Proven experience hiring, developing, and leading team members
- Strong operational mindset with attention to detail and process improvement
- Experience within wealth management or financial services preferred
- Licenses preferred: Series 7, Series 63, and Life & Health
- Strong communication and leadership skills with the ability to collaborate cross-functionally
What Success Looks Like (Time Allocation)
- 50% Practice Management & Workflow Optimization
- 25% Team Development & Leadership
- 20% HR & Internal Operations
- 5% Direct Operational Tasks
Compensation & Benefits:
- $90,000-$110,000 base salary plus bonus with a strong benefit package
About the Company:
Our client is a high-growth wealth management firm serving over 500 high-net-worth clients nationwide. They are known for delivering integrated financial planning with a strong emphasis on client experience and team culture.
The team values diligence, authenticity, generosity, and growth, and invests heavily in professional development through coaching, retreats, and ongoing collaboration