Job Description
Job DescriptionJOB DESCRIPTIONVideo Operations ManagerAbout 3G Productions
Headquartered in Las Vegas, with full operations in Nashville, Los Angeles, and Atlanta, 3G Productions is one of the country’s premier full‑service live event production companies. From major touring productions and world‑renowned festivals to high‑stakes corporate events, 3G specializes in providing best‑in‑class lighting, video, rigging, and production services to create exceptional live experiences. Additionally, 3G’s in‑house design and integration team specializes in installing AVL equipment in arenas, theaters, and stadiums across the country.
Position Overview
The Video Floor Operations Manager is responsible for overseeing daily video warehouse and floor operations. This role leads video technicians, manages inventory and equipment readiness, supports engineering teams, and ensures all video gear is properly prepped, maintained, and dispatched for live events.
This is a hands‑on leadership role requiring strong technical knowledge of video systems, the ability to manage people and priorities in a fast‑paced environment, and a commitment to maintaining high operational standards. Physical work, variable hours, and occasional weekend support are expected.
General Tasks / DutiesTeam Leadership & Operations
- Directly oversee the video warehouse and floor operations team
- Assign and delegate daily tasks while leading by example
- Actively participate in floor and warehouse work as needed
- Support, coach, and develop technicians to improve performance and efficiency
- Identify training needs, certifications, and skill gaps
- Assist with hiring, onboarding, and disciplinary actions as needed
- Develop and implement strategies to improve day‑to‑day warehouse operations
Video Inventory Management
- Oversee prep, dispatch, intake, and de‑prep of video equipment packages
- Manage inventory check‑in/check‑out using Flex Rental Solutions
- Ensure equipment, expendables, and cases are properly stocked, organized, and maintained
- Verify pull sheets are fully scanned out and manifests are fully scanned in
- Report missing, damaged, or non‑functional equipment
- Receive and return sub‑rental equipment, verifying accuracy against physical inventory
- Coordinate equipment transfers and logistics with other 3G branches
- Assist in sourcing cross‑rental gear to resolve shortages
- Maintain compliance with QC standards, inventory protocols, and warehouse procedures
Equipment Maintenance & Technical Support
- Identify broken or unsafe equipment and initiate repair processes
- Mark and de‑mark equipment as out of commission within Flex
- Manage RMA requests and coordinate repairs
- Oversee routine maintenance of video equipment, including:
- LED panels and tiles
- Processors and controllers
- Projectors
- Media servers
- Fiber, power, and data systems
- Provide troubleshooting support as needed
- Occasionally support on‑site technical needs for shows or long‑term installations
Warehouse & Logistics Coordination
- Assist with loading and unloading trucks
- Coordinate placement and organization of gear within warehouse bays
- Facilitate pickups and deliveries as needed
- Interface with the Warehouse Manager and other departments to ensure smooth operations
- Maintain a clean, organized, and safe working environment
Qualifications and Experience
- Minimum 5 years of professional live event experience in video production
- Strong working knowledge of:
- LED systems, processing, and signal flow
- Video infrastructure including fiber, power, and data
- Ability to identify whether equipment is safe and show‑ready
- Prior experience as a team lead, supervisor, or manager
- Strong leadership, communication, and organizational skills
- Ability to work effectively in a fast‑paced, high‑pressure environment
- Experience with inventory management software (Flex Rental Solutions preferred)
- Proficiency with Microsoft 365 applications
- Ability to frequently lift and move 50–100 lbs
Preferred Qualifications
- Experience supporting large‑scale LED systems and video processing workflows
- OSHA 30 certification (required if hired)
- Forklift and scissor lift certifications (required if hired)
Schedule / Hours of Work
- Based out of the Nashville, TN or Las Vegas, NV
- Weekday hours are typically standard business hours
- Weekends and extended hours as needed based on show schedules
- Travel expected to be less than 5% annually
Compensation / Benefits
- Competitive base salary
- Comprehensive health, dental, and vision insurance
- 401(k) retirement plan with company match of 5%
- Paid time off and holiday schedule