Job Description
Job Description
The Medical Assistant/Receptionist plays a vital dual role in healthcare settings, combining patient care support with front-desk administrative duties. This position ensures smooth patient flow and efficient office operations by handling clinical tasks alongside managing appointments, greeting patients, and coordinating communications.
Responsibilities
- Greet and check in patients upon arrival, managing the reception area professionally.
- Schedule and confirm patient appointments using office management software.
- Collect and record patient medical histories and vital signs accurately.
- Assist healthcare providers with clinical tasks such as preparing examination rooms and handling medical instruments.
- Maintain patient confidentiality and comply with healthcare regulations.
- Answer phone calls and respond to patient inquiries efficiently.
- Process patient paperwork, including insurance forms and billing information.
- Coordinate communication between patients, medical staff, and external providers.