Job Description
Job Description
Job Title: Sales Coordinator
Location: Retail location: California, Colorado, Oregan, Oklahoma
Department: Retail
Reports To: General Manager
Job Type: Full time, nonexempt
Overview: The Sales Coordinator to join our sales team has excellent communication skills, strong organizational abilities, and a proactive attitude. The Sales Coordinator plays a critical role in supporting the sales team, ensuring smooth operations, and contributing to the company’s strategic goals.
Key Responsibilities:
- Provide administrative support to the sales team, including managing schedules, preparing documents, and handling correspondence.
- Assist in the preparation of sales proposals, contracts, and presentations.
- Maintain accurate records of sales activities, customer interactions, and sales performance using CRM software.
- Coordinate and schedule meetings, appointments, and travel arrangements for the sales team.
- Handle incoming inquiries from customers and direct them to the appropriate sales representative.
- Prepare and distribute sales reports, dashboards, and performance metrics to the sales team and management.
- Assist with the organization and coordination of sales events, trade shows, and promotional activities.
- Ensure timely follow-up on sales leads and maintain a database of potential and existing customers.
- Manage and update the sales department's documentation, including price lists, product information, and promotional materials.
- Support the sales team in the execution of marketing campaigns and initiatives.
- Perform other administrative tasks as required to support the sales department.
Key Performance Indicators (KPIs):
- Accuracy and timeliness of sales documentation and reports.
- Efficiency in scheduling and coordinating sales activities.
- Response time to customer inquiries and follow-ups.
- Quality and effectiveness of administrative support provided to the sales team.
- Contribution to the overall efficiency and productivity of the sales department.
Key Challenges:
- Managing multiple tasks and priorities in a fast-paced sales environment.
- Ensuring the accuracy and completeness of sales records and documentation.
- Maintaining effective communication and coordination with the sales team and other departments.
- Staying organized and meeting deadlines in a dynamic work environment.
- Providing exceptional administrative support to a high-performing sales team.
Qualifications:
- Minimum of 3 years of experience in an administrative or sales support role.
- Proficiency in CRM software and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Excellent organizational, time management, and multitasking skills.
- Strong verbal and written communication skills.
- High attention to detail and accuracy.
- Ability to work independently and as part of a team.
- Strong problem-solving and decision-making skills.
- Experience with event coordination and marketing support is a plus.
Key Competencies:
- Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain an organized workspace.
- Communication: Strong verbal and written communication skills to interact with the sales team and customers.
- Attention to Detail: Ability to ensure accuracy and completeness in sales documentation and records.
- Problem-Solving: Ability to anticipate issues, identify solutions, and implement effective strategies.
- Adaptability: Flexibility to adapt to changing priorities and demands in a fast-paced environment.
- Collaboration: Ability to work effectively with the sales team and other departments.
- Proactive Attitude: Taking initiative and being proactive in supporting the sales team and the organization.