Insurance Customer Service Representative

Job Description

Job Description

Dont wait, take the next step in your career today. Farmers Insurance - Daniel Cochran Agency in Woodstock, Georgia, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative. This is an entry level position that can lead to quick career advancement. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. This is the perfect opportunity to transfer your experience to break into a new industry. Youll have the opportunity to grow your knowledge and youll benefit from additional avenues for growth and advancement.

We will teach you everything you need to know. Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired. Apply now to join our team and our commitment to customer satisfaction and success.

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

Career Growth Opportunities

Hands on Training

Evenings Off

Responsibilities

• Treat each customer contact as a cross and up-sell opportunity including financial products.
• Return all phone messages promptly.
• Provide exceptional customer service and support.
• Be outstanding at relationship building.
• Develop and maintain client relationships.
• Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.

Requirements

• Excellent Communication/interpersonal skills.
• Be a fantastic presenter.
• Possess an upbeat, positive and enthusiastic attitude.
• Proficiency to multi-task, follow-thru and follow-up.
• Driven and goal-oriented individual.
• Ability to tactfully handle stressful and difficult situations.