Job Description
Job DescriptionAbout UsFor over 30 years, Command Direct has been a trusted partner in delivering high-quality printing, mailing, and digital communication solutions to clients nationwide. With deep roots in traditional services and an eye toward innovation, Command Direct offers a fast-paced, team-oriented environment where people grow and make a difference.About the Role
Are you an organized, driven professional looking to launch your career in client services and project coordination? Do you thrive in a fast-moving environment where accuracy and follow-through matter? If you’re eager to learn, detail-obsessed, and excited about building a foundation in account management, this opportunity could be the perfect fit.
As an Account Coordinator you will support our Account Managers by helping ensure the smooth execution of client projects across print production, mail fulfillment, and digital communication. You'll be a key team player in coordinating project details, tracking timelines, managing vendor relationships, and delivering outstanding service. This is a foundational role with room to grow for the right individual.
Why Join Command Direct?
- Industry Leadership & Innovation – Command Direct has been at the forefront of print, mail fulfillment, and digital communications for over 30 years. We continuously invest in new technologies and processes to keep our clients ahead of the competition.
- Client-Centric Culture – We are deeply committed to delivering exceptional customer experiences, fostering strong client relationships, and providing innovative solutions tailored to their needs.
- Professional Growth & Development – We support your career advancement with mentorship, leadership opportunities, and ongoing training to enhance your skills and industry knowledge.
- Collaborative & Engaging Team Environment – Work alongside a highly engaged team of professionals who value teamwork, transparency, and open communication. Your ideas and contributions will make an impact.
- Exciting & Dynamic Projects – Manage a variety of projects across print, mail, and digital communications, ensuring no two days are the same.
- Competitive Compensation & Benefits – We offer a competitive salary, performance-based bonus opportunities, medical and dental benefits, and 401(k) plans to support your financial well-being.
- Stability & Growth – As a company with a long-standing reputation, we provide job stability while embracing innovation and expansion, ensuring exciting new opportunities for our employees.
Key Responsibilities
- Support Account Managers in the day-to-day servicing of client accounts.
- Input and manage orders in internal systems with precision and speed.
- Track job status with production teams and external vendors to ensure timelines are met.
- Document meeting notes and follow up on action items to ensure accountability and progress.
- Monitor and follow up on vendor invoices, freight, and postage coordination.
- Assist with maintaining accurate inventory records for client materials.
- Provide coverage for Account Managers during absences and support ad hoc tasks.
- Communicate clearly and professionally with both internal teams and clients.
What We’re Looking For
- 1–2 years of professional experience (internships, customer service, or office administration welcome).
- Strong interest in building a career in Account Management — we’re looking for someone who’s eager to grow into a client-facing role with leadership responsibilities.
- Enthusiastic team player who thrives in a collaborative, fast-paced environment.
- Professional, personable, and comfortable communicating with both internal teams and external clients.
- Exceptional organizational skills and attention to detail; you take pride in accuracy and follow-through.
- Proactive and resourceful — you enjoy solving problems and taking initiative.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- A positive attitude, curiosity to learn, and a desire to contribute meaningfully from day one.
Compensation
- Salary $50,000
- Paid vacation, holidays, and sick time
- Medical and dental insurance, plus 401(k) plan
- A fun, professional, and collaborative work environment