Shipping Specialist

Job Description

Our client is seeking a systems-driven Shipping Lead to elevate warehouse operations through speed, accuracy, and scalability. This hands-on leader will own outbound execution, drive continuous improvement, and lead a high-performance team in a fast-paced, technology-enabled environment.

Key Responsibilities

Lead daily outbound shipping operations to meet accuracy, timeliness, and SLA goals

Implement lean processes to streamline workflows and increase throughput

Operate and optimize within shipping and order management systems (OrderTime, ShipStation)

Track and improve KPIs including on-time shipments, error rates, and throughput

Ensure data accuracy for IMEIs, serials, and labels

Train, coach, and hold the team accountable to performance standards

Collaborate with Purchasing, Receiving, Tech, and Operations to remove bottlenecks

Maintain safety, quality, and compliance standards

Own the customer experience through flawless execution

Ideal Candidate

Systems-driven, detail-oriented, and metrics-focused

Tech-savvy and able to adapt quickly

Strong leader with a hands-on, high-accountability style

Thrives in fast-paced warehouse environments

Customer-first mindset

Compensation & Benefits

$50–60K+ base plus performance bonuses

401(k) with match and profit sharing

Medical, dental, and vision insurance

Paid time off and holidays

Strong growth and advancement opportunities

Collaborative, upbeat workplace

Qualifications

Bachelor’s degree preferred

Lean Six Sigma certification a plus

5+ years warehouse experience

3+ years in shipping or logistics leadership

Strong process improvement background

Proficient in ShipStation, Excel, and Google Sheets

Excellent communication and organizational skills

Detail-driven with strong ownership mentality