Job Description
Job DescriptionTreatment Coordinator
Location: Woodbury, MN and Blaine, MN
Pay: $22-$25/hr
Schedule: Full-time, 8:00 AM-4:30 PM (32-40 hrs/wk)
Position Overview
This role is ideal for someone who loves working directly with patients, can build strong rapport, and is comfortable guiding individuals through clinical and financial aspects of their care. The Care Coordinator plays a key role in the patient journey-supporting consultations, explaining procedures, reviewing insurance and financial expectations, and ensuring patients receive a seamless experience from start to finish.
This position blends patient advocacy, education, and sales-minded communication while working closely with providers and clinic staff.
Job Duties
- Serve as the primary point of contact for patients, providing education, empathy, and a supportive experience throughout their treatment plan.
- Discuss procedures with patients, explain next steps, and walk them through the care process after diagnostic imaging (ex. CT).
- Identify and overcome barriers to care; address questions, concerns, objections, and treatment hesitations.
- Guide patients through insurance coverage, pre-authorizations, estimates, deposits, and out-of-pocket costs.
- Coordinate scheduling for procedures, follow-ups, and consultations while ensuring documentation is accurate and complete.
- Monitor patient adherence to care plans, identify gaps in treatment, and proactively re-engage patients when needed.
- Communicate costs and payment expectations clearly and confidently, helping patients understand their options.
- Influence and encourage patients to stay on track with their recommended treatment-similar to a consultative/sales-style approach.
- Partner with physicians, surgeons, and clinical teams to maintain smooth workflow and strong patient outcomes.
Experience Qualifications
- Experience in a medical, clinical, dental, or wellness-based setting.
- Strong ability to build rapport and influence decisions-comfortable in a consultative, sales-minded environment.
- Familiarity with insurance processes, benefits, and financial discussions.
- Excellent organization, accuracy, and attention to detail.
- Strong communication skills and the ability to work independently.
- Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint).
- Ability to collaborate with providers and discuss medical terminology confidently.
- Flexibility to support nearby clinics if needed.
Nice to Have:
- Patient advocate experience
- Experience in dental, optical, plastic surgery, or other elective/procedure-based clinics
- Bachelor's Degree
Benefits
- Paid Sick Leave (Medix provides paid sick leave according to state and local sick leave ordinances)
- Health Benefits / Dental / Vision (Medix Offers 6 different health plans: 3 Major Medical Plans, 2 Fixed Indemnity Plans (Standard and Preferred), and 1 Minimum Essential Coverage (MEC) Plan. Eligibility for health benefits is based on verifying that an average of 30 hours per week during the first 4 weeks of the work assignment has been met. If you meet eligibility requirements and take action to enroll, you will be covered no earlier than 60 days into your assignment, depending on plan selection(s).)
- 401k (eligible on the first 401k open enrollment date following 6 consecutive months on assignment. 401k Open Enrollment dates are 1/1, 4/1, 7/1, and 10/1)
- Short Term Disability Insurance
- Term Life Insurance Plan
For California Applicants:
We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).
This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.
Company DescriptionHere at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.
Our commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?
Company Description
Here at Medix, we are dedicated to providing workforce solutions to clients throughout multiple industries. We have been named among the Best and Brightest Companies to Work For in the Nation for two consecutive years. Medix has also been ranked as one of the fastest growing companies by Inc. Magazine.\r\n\r\nOur commitment to our core purpose of positively impacting 20,000 lives affects not only the way we interact with our clients and talent, but also with our co-workers! The goal is lofty, but it is made attainable through the hard work and dedication of our teams and their willingness to lock arms together. Are you ready to lock arms with us?