Job Description
Summary
We are seeking a courteous and organized Medical Front Office Receptionist to manage patient interactions and support administrative operations in a healthcare setting. This role is essential for ensuring a smooth and welcoming experience for patients.
Key Responsibilities
- Greet patients and visitors professionally, in person and by phone
- Schedule, confirm, and manage appointments
- Verify insurance and patient information
- Handle patient check-in/check-out and process payments
- Maintain and update electronic medical records (EMRs)
- Coordinate with clinical staff to optimize patient flow
- Ensure the front office and waiting area are clean and organized
Required Qualifications
- High school diploma or equivalent
- 1-2 years of experience in a medical or healthcare front office role
- Familiarity with EMR systems (e.g., Epic, AthenaHealth)
- Basic understanding of medical terminology and insurance processes
- Strong customer service, communication, and multitasking skills
- Ability to handle confidential information with discretion
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.