Customer Service Representative

Job Description

Job Description

We are looking for a friendly, dependable, and detail-oriented Customer Service Representative to join our team. The right candidate will be the first point of contact for our customers, ensuring they receive excellent service and support.

Responsibilities:

• Greet and assist customers in person, by phone, and through email.

• Respond to questions, resolve issues, and provide information about products, services, and policies.

• Process payments, registrations, and account updates.

• Maintain accurate records and handle data entry.

• Collaborate with team members to ensure smooth daily operations.

• Uphold a positive and professional image of the company at all times.

Qualifications:

• Strong communication and interpersonal skills.

• Previous customer service experience preferred, but not required.

• Ability to multitask and remain organized in a fast-paced environment.

• Basic computer and data entry skills.

• Positive attitude and a team-player mindset.