Job Description
Job Description
FULFILLMENT ASSOCIATE – TRIMS AND ACCESSORIES OPERATIONS
JOB DESCRIPTION:
FALK Panel is seeking a detail-oriented and dependable Fulfillment Associate to join our Warehouse Operations team. In this role, you will play a critical part in ensuring accurate order processing and timely product delivery, supporting our mission to maintain excellence in customer satisfaction and operational efficiency.
As a Fulfillment Associate, you will be responsible for receiving, organizing, picking, inspecting, packaging, and preparing materials for shipment—such as fasteners, caulk, and related accessories—while maintaining high safety and quality standards in a dynamic production/warehouse environment.
KEY RESPONSIBILITIES:
- Receive and unload fasteners, caulk, and accessories from delivery trucks.
- Sort and store products in appropriate warehouse locations.
- Pick products from shelves according to order specifications.
- Inspect merchandise for defects, damage, or order discrepancies before packaging.
- Carefully pack orders using correct materials to ensure safe transit.
- Small parcel shipping, using FedEx.
- Prepare completed orders for shipment in accordance with timelines.
- Operate warehouse equipment including forklifts.
- Maintain accurate inventory records and data entry logs using digital tools or warehouse software.
- Adhere to all workplace safety policies and OSHA protocols.
- Assist with customer service inquiries when required, escalating complex issues appropriately.
REQUIREMENTS:
- High school diploma or GED equivalent required.
- Prior experience in a fulfillment, logistics, or warehouse environment preferred.
- Basic knowledge of warehouse practices and safety protocols is a plus.
- Ability to lift and move heavy objects and perform physically demanding tasks (e.g., standing/walking for extended periods).
- Strong attention to detail with a commitment to accuracy and efficiency.
- Comfortable working in a noisy, fast-paced environment.
- Effective communication skills and a collaborative attitude.
- Basic computer proficiency for inventory tracking and order entry.
WORK ENVIRONMENT:
- Indoor warehouse setting with variable noise levels.
- Some help needed loading trucks outside.
- Requires use of PPE and adherence to company safety policies.
- Shift-based work may apply depending on operational demands.