Job Description
Job Description
Position Summary:
The Title Clerk is responsible for ensuring the accurate and timely processing of vehicle titles and registration paperwork for both in-state and out-of-state deals. This position works closely with the sales team, lenders, tag agencies, and DMV offices to ensure compliance with state regulations and company policies.
Key Responsibilities:
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Prepare and process all title and registration documents for new and used vehicles sold.
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Submit title paperwork to appropriate state and county agencies in a timely manner.
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Process vehicle payoffs and obtain lien releases when necessary.
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Verify accuracy of all vehicle purchase contracts and paperwork prior to submission.
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Maintain a working knowledge of title requirements in multiple states, as needed.
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Track and follow up on outstanding titles and resolve any issues or discrepancies.
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Ensure proper documentation is submitted for vehicle sales involving trade-ins, leases, payoffs, and wholesale transactions.
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Maintain accurate logs and title status reports.
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Communicate effectively with lenders, tag agencies, and internal team members to ensure completion of all title work.
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Assist in resolving title-related issues or escalations.
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File and maintain title documents, including scanning and digital storage.
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Perform other duties as assigned to support the dealership operations.
Accounting Support Duties:
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Receipt checks and funds received for vehicle purchases, payoffs, and other transactions accurately in the DMS.
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Submit all invoices related to title work (e.g., tag fees, courier services, DMV payments) to accounting for payment processing.
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Ensure all payments are coded and submitted with appropriate documentation and approvals.
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Reconcile daily payments and transactions related to titles and tag processing.
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Assist the accounting team with month-end title-related reconciliations and reporting.
Qualifications:
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High school diploma or equivalent required; associate degree preferred.
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1–2 years of experience in automotive title processing or DMV documentation preferred.
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Strong knowledge of state and federal title and registration requirements.
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Exceptional attention to detail and organizational skills.
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Ability to prioritize tasks and meet strict deadlines.
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Proficient in Microsoft Office and dealership management software (CDK, Dealertrack, DLR, DLR50, etc.).
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Strong communication skills and a professional demeanor.
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Ability to work independently and as part of a team.