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Marketing Manager

Bastion Hospitality
locationMiami, FL, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job DescriptionMarketing Manager – Bastion Collection

Location: Miami, FL (On-site, 5 days a week)
Employment Type: Full-time

Bastion Collection is seeking a highly skilled and creative Marketing Manager to lead marketing efforts for our new restaurant and private members club opening in Brickell in late 2025. This role is ideal for a strategic thinker with a passion for hospitality, content creation, and brand storytelling, who thrives in a fast-paced, collaborative environment.

Key Responsibilities Cross-Functional Coordination

  • Act as the on-property liaison between Bastion Corporate Marketing and the on-site operational, culinary, and membership teams.

  • Collaborate with leadership to activate brand moments, including seasonal promotions, holidays, and high-profile partnerships.

  • Support the membership team in engagement and retention strategies.

  • Partner with the building management team to streamline member communications.

Content Creation & Social Media

  • Develop and execute a monthly content calendar for the restaurant and club.

  • Write engaging captions and create content for Instagram (posts, Stories, Reels).

  • Produce weekly Reels highlighting programming, partnerships, chef spotlights, and behind-the-scenes content.

  • Oversee community management, including responding to DMs and comments and engaging with the local community.

  • Track social media analytics and adjust strategies to maximize results.

Email Marketing & CRM

  • Create and manage email marketing campaigns (newsletters, event invites, promotions).

  • Optimize the SevenRooms CRM database.

  • Analyze engagement metrics and report on campaign performance.

Digital Marketing

  • Manage third-party listings (Google, Yelp, etc.).

  • Coordinate paid ad campaigns.

  • Support the operations team in managing online reviews.

Booking & Digital Platforms

  • Optimize and maintain third-party booking platforms (Resy, OpenTable).

  • Provide updated copy and curated images in collaboration with the Director of Restaurants.

Website Management

  • Maintain and update the website with accurate information, including menus, hours, and programming details.

  • Manage and respond to website inquiries.

Photo & Video Content

  • Coordinate photo and video shoots for restaurant and club marketing needs.

  • Maintain an organized content library.

Collateral & Creative Production

  • Manage production of digital and print marketing collateral, including menus, event signage, partnership assets, and invitations.

  • Oversee design (via agencies/freelancers), printing, and rollout of materials.

Partnerships, Programming & Events

  • Assist in planning and executing brand partnerships, seasonal activations, and member programming.

  • Align all external-facing communications and materials with brand standards.

  • Manage timelines, production schedules, and marketing rollouts for events.

  • Coordinate with PR and media partners.

PR/Media

  • Provide the agency of record with the information and assets needed for property promotion.

  • Manage press visits and media logistics.

Copywriting & Brand Voice

  • Craft high-quality copy for social, email, web, and collateral that reflects the brand’s refined, warm, playful, and sophisticated tone.

  • Support storytelling efforts for chefs, design, and the overall member and guest experience.

Membership Marketing & Communications

  • Collaborate with the Membership team on member communications.

  • Create and deploy member email campaigns via PeopleVine.

  • Manage content updates in the members-only app.

  • Develop marketing materials for member programming, such as event invitations, weekly digests, and on-site signage.

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