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HVAC Service Technician - Residential

Southwind
locationMurfreesboro, TN, USA
PublishedPublished: 6/14/2022
Construction
Full Time

Job Description

Job DescriptionDescription:HVAC Service Technician - Residential


A/C Plus Air Conditioning, Heating and Plumbing – Join the A/C Plus Team!

Location: Murfreesboro and Surrounding Areas


A/C Plus Air Conditioning, Heating and Plumbing

Join the trusted team at A/C Plus, a leading provider of exceptional residential services in the Murfreesboro area. We are committed to quality installations, customer satisfaction, and providing a supportive, professional environment for our technicians. If you are a skilled, detail-oriented HVAC professional specializing in system diagnosis and repair, and are looking for a long-term career with excellent benefits, we want to hear from you.


Job Description

We are seeking a skilled and experienced Residential HVAC Service Technician to manage the installation, maintenance, and repair of heating, ventilation, air conditioning, and refrigeration (HVAC/R) systems in residential properties. This role requires technical expertise, strong diagnostic skills, and a commitment to providing outstanding service to our homeowners.

Key Responsibilities and Duties

  • Service & Repair: Promptly and professionally diagnose, troubleshoot, repair, and service a wide range of residential HVAC systems, including gas furnaces, heat pumps, central air conditioners, mini-splits, and standard refrigeration units.
  • Preventative Maintenance: Perform comprehensive preventative maintenance and safety checks to ensure system efficiency and longevity.
  • Installation Support: Assist with the installation of new HVAC systems and components as needed, ensuring all work is completed according to design specifications and local codes.
  • Electrical & Mechanical Work: Interpret complex wiring diagrams, safely install and connect electrical components, and test circuits for compatibility and safety using multi-meters and specialized diagnostic equipment.
  • Compliance: Strictly adhere to all relevant local, state, and national building codes, regulations, and safety standards (OSHA, EPA).
  • Customer Experience: Clearly communicate diagnosis, repair options, and maintenance tips to homeowners in a professional and educational manner. Address customer concerns effectively and maintain a high level of customer satisfaction.
  • Documentation: Accurately complete service tickets, invoices, time logs, and inventory tracking for all parts used and work performed using company-provided technology (e.g., tablet/app).
  • Emergency Response: Participate in the on-call rotation to provide timely, after-hours emergency service to clients.
  • Collaboration: Work effectively with team members, apprentices, and other trades (electricians, plumbers) to ensure project timelines are met.

Required Qualifications

  • Experience: Minimum of 1 year of verifiable experience in residential HVAC service and repair preferred. We encourage highly motivated graduates of accredited HVAC programs to apply.
  • Technical Knowledge: Strong, comprehensive working knowledge of residential HVAC system operation, airflow, refrigerants, and components.
  • Tools & Equipment: Proficiency in using standard industry diagnostic tools (e.g., vacuum pump, manifold gauges, recovery machine, amp meter, pressure testers).
  • Communication: Excellent verbal communication and interpersonal skills.
  • Mobility: Valid state-issued Driver's License and a clean driving record.
  • Physical Stamina: Ability to safely lift up to 50 lbs, climb ladders, work at heights, and maneuver in tight/confined spaces (attics, crawlspaces) and in various weather conditions.

Preferred Qualifications

  • Current EPA Section 608 Universal Certification is strongly preferred.
  • NATE Certification (Service or Installation specialty).
  • Completion of an accredited HVAC technical school program or a formal apprenticeship.
  • Experience with smart home technologies and communicating thermostats.

Benefits & Compensation

Snowbird Heating and Cooling offers a highly competitive total compensation package, acknowledging the critical role our technicians play:

  • Competitive Salary: Based on experience, certifications, and proven skill level (W-2 position).
  • Comprehensive Health Coverage: Medical, Dental, and Vision insurance plans.
  • Retirement: 401(k) plan with a generous company match.
  • Work-Life Balance: Paid Time Off (PTO) and paid company holidays.
  • Professional Growth: Consistent opportunities for paid training and professional development.
  • Support & Resources:
    • Company Vehicle provided for service calls (take-home privileges negotiable).
    • Tool Allowance or stipend.
    • Company-provided major diagnostic equipment and specialized tools.
    • Company-provided uniform and laundry service.

Fountain Comfort Group and its group of companies are proud to be Equal Opportunity, Affirmative Action, Veteran-friendly employers.

Requirements:


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