Job Description
Job Description
Patient Care Coordinator
Company Overview
At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success.
Responsibilities
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Administrative Support: Perform a range of office tasks efficiently.
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Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison.
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Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement.
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Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals.
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Communication: Handle incoming calls and follow up with patients professionally.
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Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility.
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Financial Processing: Manage payments, reconcile cash balances, and oversee inventory.
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Office Environment: Maintain a clean, welcoming workspace.
Qualifications
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High School diploma or equivalent required.
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Preferred: 2 years’ experience in office administration, sales, or customer service.
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Proficiency in MS Office.
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Flexibility to work varying hours.
Competencies
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Strong customer service orientation.
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Team player with a positive, enthusiastic attitude.
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Self-motivated, organized, and decisive.
Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds.