<h3>Job Description</h3>
Job Title: AGS - Customer Service Representative 1
Location: 3004 Spring Industrial Drive Suite C Powder Springs GA 30127 (Onsite)
Duration: 3-4 months possible permanent depending on needs of the business
Position Type: Hourly contract Position (W2 only)
 
Note:
<ul>
<li>Schedule/ Remote Flexibility: -Onsite 5 days a week </li>
<li>Work Hours: 8:00-4:30 </li>
<li>Interview Process: Phone screen and in person interview if selected. </li>
<li>Preferred Interview Times: Tuesday-Thursday 10:00-11:00; 1:00-3:00pm </li>
<li>Team Size: 14 </li>
<li>Purpose/ Mission of Team: any new projects coming up? Why would someone want to join your team? Upward mobility? -Opportunities for growth and development </li>
</ul>
 MANAGER INTAKE NOTES:
<ul>
<li>Dispatch, administrative task, reporting. </li>
</ul>
 Job description:
<ul>
<li>Dispatching emergency and non-emergency calls to technicians. </li>
<li>Management of incomplete work orders and coordinating tech's returns. </li>
<li>Updating customer with ETA's. </li>
<li>Good communication skills required. </li>
<li>2 years of experience. </li>
</ul>
 Education and Experience requirement: Microsoft excel
<ul>
<li>Ability to multi-task, organize, and prioritize work</li>
</ul>