Job Description
Job Description
The Front Office Receptionist plays a vital role in managing the first point of contact for visitors and callers, ensuring smooth office operations and delivering exceptional customer service. Reporting to the Office Manager and working within the Administrative Team, this standalone position requires handling sensitive information with discretion while coordinating effectively with other departments.
Responsibilities
- Manage visitor check-ins and maintain visitor logs
- Handle incoming phone calls with professionalism
- Schedule and coordinate appointments efficiently
- Distribute mail and packages accurately
- Perform data entry and maintain accurate records
- Provide friendly and responsive customer service
- Coordinate office activities and support administrative tasks
- Maintain cleanliness and organization of the front office area
Preferred Qualifications
- 1+ years experience in office administration
- High School Diploma or equivalent
- Proficiency in Microsoft Office applications
- Strong customer service and communication skills
- Ability to manage time effectively
- Experience with multi-line phone systems
- Accurate and efficient data entry skills
- Excellent organizational and problem-solving abilities