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Customer Service Representative (CSR)

E&M Consulting, Inc.
locationChaska, MN 55318, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

E&M Consulting, Inc. (E&M), is a Publishing and Software/App development company headquartered in Chaska, MN. E&M is hiring career-driven full-time CSR to join our fast growing, National award-winning company.

CSR Requirements:

  • Proficient in Microsoft Office Suite and Computer Operations
  • Excellent Typing Skills
  • Team player who is self-motivated
  • Excellent verbal/written communication and phone skills
  • Ability to perform in fast-paced environment
  • Ability to multitask with interruptions
  • Organization and punctuality are essential

Responsibilities:

  • Assist the team with day-to-day workflow to ensure continued office functionality.
  • Assist with Online Research.
  • Email and Phone communication with advertising clients will require a friendly, engaging, and positive attitude.
  • Email and Phone communication for any outstanding invoices.
  • Utilize CRM platforms and online technology to guide customers through the purchasing process.
  • 60-70% of the job is spent on the phone.

Benefits:

  • Monthly Bonus Opportunities
  • Full-time position: Monday-Friday from 7:30am-4:00pm
  • This is an on-site position
  • Health and Dental Insurance
  • Paid Holidays
  • Paid Time Off (PTO)
  • Paid Sick Leave
  • Simple IRA Retirement Plan
  • Advancement Opportunities

Company DescriptionE&M Consulting, Inc. (E&M) excels in partnerships through our customer service, professional sales, and award-winning publications. This is credited to the belief in building open and honest relationships with clients. E&M’s partners include hundreds of Associations and Chambers in 49 states, including 135 State Associations, 20 National Associations, and over 15,000 local, national, and international advertising companies. E&M creates over 500 printed and online publications a year to generate millions in non-dues revenues on a no-cost, no-risk basis.

Company Description

E&M Consulting, Inc. (E&M) excels in partnerships through our customer service, professional sales, and award-winning publications. This is credited to the belief in building open and honest relationships with clients. E&M’s partners include hundreds of Associations and Chambers in 49 states, including 135 State Associations, 20 National Associations, and over 15,000 local, national, and international advertising companies. E&M creates over 500 printed and online publications a year to generate millions in non-dues revenues on a no-cost, no-risk basis.

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