Library Technical Assistant II - Library for the Performing Arts / Research Access Services

Job Description

Job DescriptionDescriptionOverviewThe New York Public Library for the Performing Arts (LPA) is one of the top arts archives in the world. As such, it is responsible for the care of and access to unique collections integral to the work of scholars and creative professionals from around the globe. Located in New York’s most iconic performing arts campus, LPA serves as a vital resource for artists, writers and students breaking new ground and creating the culture of tomorrow.
The Library Technical Assistant II supports public service to theater, dance, music & recorded sound, and the reserve film media collections of the research divisions of the Library for the Performing Arts. They provide access to paper-based materials (books, archival boxes, etc), microfilm, audio and moving image materials. In addition, as part of the Access Services group, they are responsible for projects around accessing material as needed.
Responsibilities: Under the general supervision of the Assistant Manager, Research Access Services, the Library Technical Assistant II:

• Provides public service support, including assisting patrons with research materials and special collections
• Fulfills reader requests and maintain inventory control of research and media materials, including retrieval, delivery, reshelving, and circulation using the ILS and inventory systems.
• Assists in planning and implementing collection maintenance projects
• Instruct patrons on the use of the internet, computer applications and other Library services
• Fulfills electronic document delivery requests
• Ensures patron compliance with library policies and procedures
• Operates the playback console, playback devices, and supporting equipment
• Collaborates across departments and participate in cross-training as needed
• Performs other related duties as required

Required Education, Experience & SkillsRequired Education and Certifications

• High School Diploma

Required Experience

• Experience working with the public in high-pressure environments

Required Skills

• Accountability and professionalism
• Strong customer service skills
• Collaboration and teamwork
• Attention to detail and organizational skills
• Successfully demonstrated problem solving and critical thinking skills
• Ability to work independently with speed and accuracy in an automated setting
• Some knowledge of PC, MAC, MS office, Google Workspace

More...NYPL Core Values: All team members are expected and encouraged to embody the NYPL Core Values:

• Be Helpful to patrons and colleagues
• Be Resourceful in solving problems
• Be Curious in all aspects of your work
• Be Welcoming and Inclusive

Work Environment

• Research library

Physical Duties

• Moving and transporting up to 15 pounds
• Remaining stationary for periods of time

Pre-Placement Physical Required? No
Schedule

• 35 hours per week, including evenings and Saturdays

This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.

The New York Public LibrarySalary Statement
At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills.