Job Description
Job DescriptionBenefits:
- 401(k)
- Employee discounts
- Paid time off
About the Role:
Join our dynamic team at Tatiana Trott DDS PLLC as a Dental Receptionist! In this vital role, you will be the first point of contact for our patients, providing exceptional service and support in a warm and inviting environment.
Responsibilities:
- Greet patients and manage front desk operations with a friendly demeanor.
- Schedule and confirm appointments while maintaining an organized calendar.
- Handle patient inquiries and provide information about dental services.
- Process patient check-ins and check-outs efficiently.
- Maintain accurate patient records and manage insurance claims.
- Assist with billing and payment processing in a timely manner.
- Ensure the reception area is clean, welcoming, and well-stocked with materials.
- Collaborate with dental staff to ensure smooth patient flow and communication.
Requirements:
- High school diploma or equivalent; additional certification in dental administration is a plus.
- Proven experience as a receptionist or in a similar role within a dental practice.
- Strong communication and interpersonal skills with a patient-centered approach.
- Proficiency in dental software and Microsoft Office Suite.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Detail-oriented with strong organizational skills.
- Positive attitude and a passion for providing excellent patient care.
- Knowledge of insurance procedures and billing practices preferred.
About Us:
Tatiana Trott DDS PLLC has proudly served the Kelso, WA community for over a decade, delivering top-notch dental care with a personal touch. Our patients love our friendly atmosphere and our commitment to their dental health, while our dedicated team enjoys a supportive work environment that fosters growth and collaboration.