Job Description
Job Description
We are looking for a dedicated General Office Clerk to join our team with a company in the Surfside area. This is a long-term contract position ideal for someone who is organized, attentive to detail, and enjoys working in a customer-focused environment. The role involves providing essential administrative support and ensuring smooth day-to-day operations within a local government setting.
Responsibilities:
• Perform accurate data entry tasks, ensuring information is correctly recorded and maintained.
• Greet and assist visitors, addressing their inquiries and directing them to the appropriate department.
• Deliver exceptional customer service by responding to phone calls, emails, and in-person requests professionally and efficiently.
• Maintain and update records and documentation using Microsoft Excel and other office tools.
• Collaborate with team members to ensure seamless office operations and timely completion of tasks.
• Handle filing, scanning, and other general administrative duties as needed.
• Support municipal staff in various clerical tasks, ensuring compliance with organizational standards.
• Participate in problem-solving and troubleshooting to address client concerns effectively.
• Organize and prioritize workloads to meet deadlines and project requirements.
• Proven experience in data entry with accurate alphanumeric skills.
• Strong background in customer service, with the ability to handle inquiries professionally.
• Proficiency in Microsoft Excel and other standard office software.
• Excellent organizational skills and attention to detail.
• Ability to multitask and prioritize responsibilities in a fast-paced environment.
• Effective verbal and written communication skills.
• Bilingual proficiency in Spanish is a plus but not required.
• Familiarity with working in a local government or municipal setting is an advantage.