Job Description
Real people. Real service.
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At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.
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We are looking for a new Picking Team Lead to join our growing Outbound Team and Fulfillment Center network. This individual will report into our Outbound Manager. If you are looking for a career that will allow you to motivate team members and support management, this is the job for you!
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Role Type: Full-Time, Exempt
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Location: 196,000 sq ft. in Reno, NV
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Schedule: Monday through Friday, from 11:00am - 7:30pm PST
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Salary: $60,000 - $75,000 per year
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Responsibilities:
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- Ensure the Picking Team is picking all Fast Track shipments that come in on a daily basis while keeping a high level of accuracy
- Wave orders and delegating specific assignments when necessary
- Serve as the main point of contact for the Customer Service Team in terms of high priority orders, incomplete SKUs, order errors or any issues that come up that relate to the Picking Team
- Train team members to understand all operational processes along with standard safety and organizational processes by working with the Training Team
- Ensure priority replenishments are completed in a timely manner
- Conducting monthly check-ins with each member of the Picking Team in order to establish rapport, provide feedback, and track performance
- Immediately address all personnel and performance related incidents that arise
- Attend and participate in the HR Leadership meetings twice a month
- Execute all process improvements developed and in partnership with the Outbound Manager to support the growth
- Execute all projects assigned by the Outbound Manager
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Requirements:
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- Fundamental understanding of inventory, supply chain and logistics concepts
- Proficiency with Microsoft Office applications (especially Word, Outlook, and Excel)
- Strong problem solving and time management skills; strong attention to detail
- Strong verbal and written communication skills
- Ability to work independently, multitask and follow process and standard procedures
- Ability to stand/walk for long periods of time (up to 10 hours)
- Ability to perform physical activity that include but not limited to walking, lifting, pushing, pulling, and handling various items
- Ability to lift and carry items 10-50Ibs. All members are expected to seek help if an item is over 50lbs or if the weight limit that can be lifted is reached
- Ability to push and pull objects up to 60 pounds of force independently. Employees are expected to seek help or use appropriate equipment to ensure safety for any task involving pushing or pulling that exceeds 60 pounds
- Ability to operate and use all equipment necessary
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Why work with us:
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- We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include: \n
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- Comprehensive and affordable medical, dental, vision, and voluntary life insurance options
- 401(k) with up to 4% company match
- Paid vacation, sick time, and holidays
- Company-paid life insurance and long-term disability
- Discounted auto, home, and pet insurance programs
- Flexible Spending Account (FSA)
- Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP)
- $750 annual professional development budget
- LinkedIn Learning membership
- Company rewards and recognition program
- And more!
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- We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our monthly catered lunches, team building activities, out-of-office events, and Micro Markets to keep you energized!
- We support growth – We strive to innovate every day. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, internal mobility options, professional development budget, and LinkedIn Learning membership.
- We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, and more.
- We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our annual feedback groups, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day.
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Check us out and learn more at https://www.supplyhouse.com/our-company!
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Additional Details:
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- Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas.
- SupplyHouse.com is an Equal Opportunity Employer, strongly values inclusion, and encourages individuals of all backgrounds and experiences to apply for this position.
- We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations.
- All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.
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