Job Description
Job DescriptionCompany Overview Flex Technology Group is the largest Brand-Neutral Managed Print Services provider with an industry-leading Nationwide footprint. We are service and solutions professionals, providing support to clients of all sizes and industries from coast to coast. Our vast support network and unique proprietary technology make us more than Best-in-Class - we're in a class of our own. Position SummaryThis role is a 100% in office role located in Mesa, AZ. This position will be responsible for sales order setup for new orders. The Order Coordinator will process and manage the sales order for all orders as submitted by the various sales teams that are supported. An Order Coordinator may work with 3rd party dealers and FTG Companies to coordinate out of territory installations. The position requires the ability to think critically and communicate well with our customers and sales organization. Essential Functions and Responsibilities
- Facilitate and complete rep requests as related to new orders.
- Effectively communicate and work with peers, other departments and management to set internal expectations.
- Setting up sales orders for customer equipment orders.
- Managing orders through complete order process - from order to cash.
- Fulfillment & invoicing of cash sales orders.
- Monitor eAutomate OC warehouse for inventory accuracy.
- Manage HDD shredding and removals.
- Demonstrate the ability to anticipate problems and create solutions.
- Other Tasks as needed
Qualifications and ExperienceMinimum Qualifications
- High School Diploma, some college preferred or Minimum of 1 year of related work experience.
- Beginner to Intermediate level experience in Microsoft Word, Excel and Outlook.
- Strong customer service skills and experience.
- Good working understanding of basic mathematical calculations
- Ability to work in fast-paced team environment and juggle multiple priorities.
- Excellent attention to detail and ability to understand process dependencies and relationships.
- Strong time management and organizational skills.
- Solid written and oral communication skills.
- Exceptional interpersonal skills
- First 6 months this position will be 100% in office. After 6 months if meeting KPI's role may transition to hybrid (3 days in office / 2 days remote)
Preferred Qualifications
- 2+ years of Order Management or related experience.
This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at anytime with or without notice. The job description does not constitute an employment contractor guarantee of employment. The organization reserves the right to hire, fire, or discipline the employees at its discretion. EEO StatementFlex Technology Group provides equal employment opportunities to all employees and applicants for employment. The Company prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics), pregnancy (including childbirth, lactation and related medical conditions), protected veteran status, uniformed servicemember status, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, benefits, leaves of absence, compensation and training.