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Customer Service Representative

WOTM - Partners Professional
locationOakland, CA, USA
PublishedPublished: 6/14/2022
Full Time

Job Description

Job Description

Key Responsibilities
• Provide professional and timely customer service to clients and partners
• Coordinate and track shipments, pickups, and deliveries
• Communicate effectively with dispatchers, drivers, and warehouse staff
• Enter and update shipment information accurately in internal systems
• Prepare and maintain daily reports and shipment documentation
• Resolve customer inquiries and service issues promptly
• Support dispatch and warehouse teams as needed

Requirements
• Excellent written and verbal communication skills
• Dependable and punctual work habits
• Computer literate with proficiency in Microsoft Office and Google Workspace
• Strong organizational and multitasking abilities
• Knowledge of logistics, warehousing, or transportation preferred
• Dispatch or drayage experience is a plus
• Ability to work in a fast-paced, team-oriented environment

Company DescriptionOur Professional Division works with clients as a stakeholder in their hiring strategy and process. We facilitate a solid match for our employees and clients, examining the experience and team dynamics required for a great match. Our professional team was handpicked from 25 years of recruiting and staffing experience to build our Professional team to be the best in the industry. We focus on professional placements in your Executive Placement, Accounting & Finance, Human Resources, and Administrative Support areas. We place candidates leveraging direct hire, contract-to-hire, contingent, and “Smart Hire” modalities.

Company Description

Our Professional Division works with clients as a stakeholder in their hiring strategy and process. We facilitate a solid match for our employees and clients, examining the experience and team dynamics required for a great match. Our professional team was handpicked from 25 years of recruiting and staffing experience to build our Professional team to be the best in the industry. We focus on professional placements in your Executive Placement, Accounting & Finance, Human Resources, and Administrative Support areas. We place candidates leveraging direct hire, contract-to-hire, contingent, and “Smart Hire” modalities.

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