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Patient Support Coach

Serenity Healthcare
locationDunwoody Chace, Sandy Springs, GA 30328, USA
PublishedPublished: 6/14/2022
Healthcare
Full Time

Job Description

Job Description

Patient Support Coach
Onsite – Sandy Springs, GA

Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Patient Support Coach for our San Antonio, TX office. Your primary responsibility will be helping patients heal using TMS treatment.

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.

Benefits

  • Accelerated healthcare career growth – rapid advancement opportunities

  • Insurance benefits (Medical, Dental, Vision) and 401K

  • 20 days off annually (10 PTO days and 10 Holidays)

  • Employee access to Serenity’s treatment options

Responsibilities

  • Be the face of Serenity Healthcare

  • One on one coaching and commitment to patients during treatment

  • Graduate Serenity’s paid TMS training program

  • Own outcomes of patient treatment

Qualifications

  • High School Diploma/ GED.  

  • Strong customer service mindset.

  • Three years’ work experience in customer service required

  • Excellent verbal and written communication, and basic math skills.  

  • Well-versed in de-escalation skills and ability to connect with individuals.

About
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Learn More About Us

  • About Serenity Healthcare

  • Serenity’s Provided Services

  • Meet our Patients

Ready to embark on this exciting journey? Apply now at Careers at Serenity Healthcare or send your resume to careers@serenityhealthcare.com

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