Job Description
We are seeking a highly organized and proactive Office Manager to oversee the daily operations of our office environment. This role is essential in ensuring smooth administrative functions, effective communication, and efficient management of resources. The ideal candidate will possess strong leadership skills, exceptional organizational abilities, and a comprehensive understanding of customer service and procurement practices. This position offers an opportunity to contribute to a dynamic team dedicated to operational excellence and professional growth.
Duties
All duties listed below are to be in accordance with your job specifications and safety regulations.
- Coordinate purchasing activities and supplier communication to support production needs
- Manage customer service functions, including order entry, order confirmation, and order-related communication
- Support shipping coordination, documentation, and scheduling; provide backup coverage as needed
- Assist with Accounts Payable support, including invoice matching and issue resolution
- Maintain and organize administrative records, reports, and data
- Support leadership with data preparation, tracking, and basic reporting
- Improve and standardize administrative processes using Excel and Microsoft Office tools
- Serve as a cross-functional point of coordination between Operations, Finance, Shipping, and Sales
Requirements
- Manufacturing or industrial environment experience is highly preferred.
- Three (3) plus years of experience in office administration, purchasing, customer service, or operations support.
- Proven experience in office administration, purchasing, customer service, or operations support in a manufacturing environment
- Strong proficiency in Excel and Microsoft Office (Outlook, Word; Teams/SharePoint a plus)
- High attention to detail with strong organizational and follow-through skills
- Comfortable working across departments and managing competing priorities
- Ability to learn and work within ERP (Sage) and internal systems