Job Description
Job Description
We are looking for a detail-oriented Order Entry Clerk to join a manufacturing team in Dayton, Ohio on a Long-term Contract basis. This position supports daily order processing activities while serving as a helpful point of contact for customers and internal teams. The role is fully onsite and is well suited for someone who can manage high-volume data entry, stay organized, and communicate with professionalism throughout the workday.
Responsibilities:
• Process a high volume of customer and parts orders accurately and in a timely manner.
• Communicate with customers by phone and other channels to address order-related questions and provide support.
• Convert quotes into sales orders while ensuring all order details are entered correctly.
• Maintain and update item records, including setting up new inventory information in the system.
• Open and manage service or order-related cases within NetSuite as needed.
• Work closely with the parts team to support orders for machinery and related components.
• Review entered information for accuracy and completeness to help reduce processing errors.
• Handle multiple tasks at once, including speaking with customers while entering data and updating records.
For immediate consideration, call 937.224.8326
• Previous experience in order entry, data entry, or a similar administrative support role.
• Strong customer service skills with a detail-oriented and approachable communication style.
• Ability to type accurately and work efficiently in a fast-paced environment.
• Experience multitasking across phone conversations, system entry, and follow-up activities.
• Familiarity with order processing systems; experience with NetSuite is preferred.
• High attention to detail and accuracy when handling quotes, sales orders, and inventory records.
• Availability to work onsite Monday through Friday during standard business hours.