Job Description
Job DescriptionOperations Director
Salary: $140K - $160K + bonus
Location: Foster City, CA
My client is an established and well respected commercial facilities company that has provided service in the Bay Area for close to 100 years. They are looking for people who want to help the company grow and, in turn, grow their own careers.
This position is responsible for managing the operations team, maintaining and building on client relationships, ensuring service level agreements are met, developing new programs, policies and processes for the department that align with overall company goals, objectives and standards.
You will be responsible for:
- Managing staff, subcontractor contracts and relationships, vendors
- Meeting and communicating with clients and ensuring SLAs and expectations are met, at the very least, and, even better, exceeded
- Managing budgets: financial, resources and time
- Creating programs, policies and procedures that will support the company’s growth plans
What you bring to the company:
- Experience in the facilities services industry is a must!
- A “get stuff done” attitude
- You are revolutionary, not just evolutionary – you come with ideas to make things better
- An “I can prove I can do it” attitude
- A passion for customer service
- You are a collaborator – you bring people together and bring out the best
- Strong management skills including holding everyone accountable to meeting job requirements and company standards
- Strong communication skills – you are clear in setting expectations, following through and following up
- Tech savvy – you have sued a variety of systems and not afraid to learn new ones
- You are organized and can manage teams at multiple sites across the bay area
- Fluency in English and Spanish is a plus
- Budget oversight
What my client can offer you:
- Career path for growth
- Competitive salary
- Health benefits – medical, dental, vision
- 401k – with a match
- Paid Holidays
- Paid vacation and sick time
If this sounds like the right job for you, I want to hear from you. Send your resume for immediate consideration to Vivi@ViviFenwickConsulting.com