Job Description
Job Description
Medical Receptionist | $17/hour-$19/hour | Madison, AL | Temp-Perm
Receptionist – Medical Office
Join our team as a front desk receptionist supporting a fast-paced medical office. Responsibilities and requirements include:
- Greet and check in patients in a professional and courteous manner
- Schedule appointments, answer phones, and manage patient inquiries
- Collect payments and verify insurance information
- Maintain accurate patient records and assist with administrative tasks
- Support providers and clinical staff with general office operations
- Minimum 1 year of medical office experience required
- Strong communication, multitasking, and organizational skills
- Basic knowledge of EMR systems and medical terminology preferred
- Familiarity with HIPAA guidelines and confidentiality standards
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At least one year of medical front office
* Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
* Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
* Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
* Schedule appointments and maintain and update appointment calendars.
* Hear and resolve complaints from customers or the public.
* File and maintain records.
* Receive payment and record receipts for services.
* Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.
* Transmit information or documents to customers, using computer, mail, or facsimile machine.
* Analyze data to determine answers to questions from customers or members of the public.
* Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
* Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
* Process and prepare memos, correspondence, travel vouchers, or other documents.
* Take orders for merchandise or materials and send them to the proper departments to be filled.
* Schedule space or equipment for special programs and prepare lists of participants.
* Enroll individuals to participate in programs and notify them of their acceptance.
* Conduct tours or deliver talks describing features of public facilities, such as a historic site or national park.