Job Description
Job DescriptionDescription:
POSITION SUMMARY
The Receptionist serves as the first point of contact for clients, vendors, and visitors, representing the company with professionalism and exceptional customer service. This role is responsible for managing incoming calls, greeting guests, and providing administrative support to assist daily office functions. Must be organized, dependable, and comfortable working in a fast-paced service-oriented environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The essential functions include, but are not limited to the following:
- Answer and route incoming phone calls to the appropriate department or team member.
- Greet and assist visitors, clients, and vendors in a courteous and professional manner.
- Maintain an organized and welcoming front office and reception area.
- Receive incoming packages, check mail and distribute accordingly
- Issue POs for truck stock, operational POs & serve as backup
- Order office supplies and keep office clean & tidy
- Regularly communicate and seek guidance from Office Manager
- Assist with company events
- Other tasks and projects, as needed
Requirements:
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
- High school diploma or equivalent
- Minimum of 1–2 years of receptionist or administrative experience, preferably in a construction, HVAC, or service industry environment.
- Strong verbal and written communication skills.
- Advanced organizational, communication, and problem-solving skills.
- Excellent organizational and time management
- Ability to work in a fast-paced environment with changing priorities.
- Friendly, professional demeanor with a customer-focused approach.
- Proficiency in Microsoft Office Suite, including Dynamics 365
- Understanding of smartphones, mobile applications, VOIP phones, computers, printers, copiers, and modern office technology
PHYSICAL DEMANDS AND WORK ENVIRONMENT
- Must be able to sit or stand for prolonged periods of time
- Must be able to work on a computer for prolonged periods of time
- Must be able to physically utilize office equipment to include phones, copier, computer, etc.
- Must be able to lift 20lbs.