Job Description
Job Description
30hop in Lee’s Summit, MO is excited to welcome a new FOH Restaurant Manager to our team. We’re passionate about creating memorable guest experiences in a vibrant, upscale-casual environment.
If you’re experienced, professional, and truly care about guest service, you’ll feel right at home here. This is a fantastic opportunity for someone ready to take their restaurant career to the next level in a fast-paced, high-energy setting.
We’re specifically looking for candidates with a background in upscale casual, full-service dining. If your experience is limited to fast-casual or quick-service (QSR) roles, this position may not be the right fit.
If you’re ready to make an impact and grow with us, we’d love to hear from you.
Starting Pay: starting at $53,000 per year and up based on experience.
Schedule: This is a full-time exempt position, shifts include evenings, weekends, and holidays.
Full-time staff BENEFITS: Available for all full-time employees who work 30 hours per week or more on average.
- Employee Shift Meals
- Paid Time Off- 2 weeks (10 days) of PTO
- Medical Coverage Options- Iowa Athletic Club covers 50% of medical premiums
- Dental & Vision Coverage Options
- Paid Parental Leave
- 401(k) plan with discretionary employer match for eligible employees
Part-time & Full-time Staff BENEFITS:
- Guest Discounts- 25% off for you and up to 7 guests!
- Employee Assistance Program- 6 free counseling sessions per issue, per year!
- Craft Concepts Restaurant discounts to over 25 locations in Iowa, Omaha, Kansas City and Missouri areas!- 25% off for you and up to 1 guest, Sunday-Thursday.
- Employee appreciation party. We throw a party for our staff!
Responsibilities
- Lead FOH pre-shift meetings, coaching, and staff briefings
- Manage daily FOH operations including hosts, servers, and bartenders
- Coach, train, and develop FOH staff to ensure excellent guest service
- Monitor team performance, productivity, and adherence to Iowa Athletic Club standards
- Step in for FOH roles as needed including hosting, serving, bartending, or expo
- Track and report facility or equipment issues
- Engage guests, resolve concerns, and create exceptional experiences
- Ensure compliance with health, safety, and food handling standards
- Perform other duties as assigned
Qualifications
- Minimum 2 years of FOH management or supervisory experience
- Must be 21 years or older
- ServSafe certification required within 30 days of hire
- Ability to stand and walk for extended periods
- Ability to lift and carry up to 40 lbs
- Strong leadership, communication, and organizational skills
- Flexibility to work evenings, weekends, and holidays
Skills and Competencies
- Leadership and team management
- Guest service excellence
- Problem-solving and conflict resolution
- Time management and multitasking
- Knowledge of restaurant operations and standards
Similar job titles: Restaurant Manager, Front of House Manager, FOH Manager, Service Manager, Hospitality Manager, Dining Room Manager, Floor Manager, Guest Experience Manager, Assistant Restaurant Manager, Restaurant Operations Manager, Bar and Service Manager, Restaurant Supervisor, Shift Manager, Food and Beverage Manager, Hospitality Supervisor.
*30hop is an Equal Employment Opportunity employer.
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