Job Description
Job DescriptionBenefits:
- Employee discounts
- Flexible schedule
- Free food & snacks
- Help or transport service
- Training & development
About our Brand
We are seeking a dynamic Alfred Coffee Shop Barista to join our team. A successful candidate will have a genuine passion for the hospitality industry and an entrepreneurial spirit.
Responsibilities
- Greet every guest promptly with a smile and maintain eye contact
- Must be courteous and gracious, maintaining a professional demeanor at all times
- Establish and maintain good communications and team work with fellow colleagues and other departments within the hotel
- Offer guests an enjoyable experience that conforms to the hotels standards of excellence, professionalism and friendliness
- Demonstrate advanced understanding and knowledge of the sequence of service, following this sequence for every guest.
- Possess expert knowledge of the POS system to correctly and strategically communicate guest orders
- Demonstrate exert proficiency in barista work and all coffee and tea-related subject matter
- Responsible for receiving payment for all items ordered, correct cash handling and gratuity distribution
- Take ownership of all service issues brought to your attention by guests
- Maintain an increased awareness of safety issues throughout the hotel
- Participate in scheduled departmental and administrative meetings as requested
- Adhere to all standards of operations, policies and procedures, manuals, memos and verbal instructions
- Be familiar with all safety and emergency procedures including OSHA requirements
Core Competencies
- High School diploma or general education degree (GED)
- Three (3) years related experience in hospitality or service industry preferred
- Strong communication skills
- Collaborative spirit
- Ethical Conduct
- Computer Proficiency: Microsoft Office, Opera PMS
- Positive Attitude
- Eye for Detail
- Problem solving abilities
Compensation & Benefits
We offer competitive wages and benefits while fostering a diverse and inclusive work experience.
We thrive in being a diverse work environment. Consideration for employment will be based upon personal capabilities and qualifications without discrimination based on race, color, religion, sex, gender identity, age, national origin, disability, sexual orientation, or any other protected characteristic as established by law.